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What is Exoserva?

Exoserva provides an all-encompassing customer relationship management and field service solution specifically designed for contractors and home-service companies. This innovative platform aggregates numerous features such as managing customer relationships and leads, facilitating communication via calls and texts, scheduling appointments, dispatching services, and handling estimates, invoices, payments, and follow-ups automatically. An AI receptionist plays a crucial role by adeptly managing incoming communications, qualifying service requests, and scheduling appointments, while staff members benefit from web and mobile applications that help coordinate jobs and technicians effortlessly. Furthermore, the solution includes dedicated portals for both customers and vendors, offers customer-facing documentation, and integrates seamlessly with tools like QuickBooks Online and Google Calendar. Subscription plans are structured based on the size of the fleet and include monthly quotas for AI voice and SMS services. Technicians are empowered with a mobile application that provides job details, navigation to client locations, and the ability to capture photos and signatures for verification purposes. Prospective clients can also engage with an interactive AI voice demo and request guided setup support to fully grasp how the system can optimize their operational workflow. By uniting these diverse functionalities into a single, cohesive platform, Exoserva seeks to boost efficiency and elevate the quality of service delivery for its users, ultimately facilitating better performance across their businesses.

What is Droptop?

Droptop is a sophisticated, cloud-based system designed for the management of oil changes and automotive services, compatible with any device to enhance shop operations by enabling functionalities such as invoicing, appointment scheduling, VIN scanning, access to OEM guidelines, and seamless payment processing—all from a unified platform. It promotes real-time collaboration across various devices, enabling multiple technicians to work simultaneously on the same order, and provides smooth integration with diverse vehicle data sources, CARFAX license plate lookups, parts catalogs, QuickBooks Online, and marketing solutions. The platform comes equipped with an extensive range of features including quoting, invoicing, appointment management, dispatching, data analytics dashboards, reporting functionalities, inventory control with purchase order capabilities, as well as oversight for customers and fleets, time clock features, and capabilities for VIN and UPC barcode scanning along with invoice payment links. Furthermore, Droptop includes a customizable scheduling application that allows customers to independently book and pay for their appointments, while offering additional functionalities such as live bay displays, accurate compatibility details for fluids and parts, tracking of service history, and comprehensive inspection checklists. This all-encompassing solution ultimately boosts the efficiency and productivity of automotive service operations, enabling businesses to provide exceptional customer experiences while also adapting to the evolving demands of the industry.

Media

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Media

Integrations Supported

QuickBooks Online
Google Calendar

Integrations Supported

QuickBooks Online
CARFAX
Cinchy
Gift Up!
Steer

API Availability

Has API

API Availability

Pricing Information

$499/month
The Wedge plan starts at $499/month. Plans vary by fleet size and include monthly AI voice and SMS allowances. Month-to-month plans are available without a long-term contract, and annual billing is also offered.
Free Trial Offered?

Pricing Information

$165 per operation per month
Free Trial Offered?

Supported Platforms

SaaS
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Knock Knock Contractor LLC

Company Website

exoserva.com

Company Facts

Organization Name

Droptop

Date Founded

2018

Company Location

Canada

Company Website

www.droptop.io

Categories and Features

Categories and Features

Auto Body

Not specified

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