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What is Ezicare?

Eziway is dedicated to delivering exceptional services to numerous Australians, ensuring that both you and your staff receive optimal support. We understand the importance of adopting innovative approaches that promote simplicity and clarity in your business operations. Since our inception in 2007, Eziway has focused on serving organizations exempt from FBT, with an outstanding 98% of our more than 300 national clients in this category. Our customized administrative systems and devoted service model are crafted to expertly manage the intricacies of this tax framework. Central to Eziway's offerings is cutting-edge technology; our proprietary cloud-based administration systems ensure flawless service execution. You and your team can take advantage of this technology through our sophisticated secure portal and mobile app, allowing for real-time access to data that supports transparency and self-service capabilities. In contrast to other providers, Eziway has eliminated the cold, impersonal call center experience by implementing a Dedicated Customer Service model, where each client benefits from a team of adept Client Service Officers focused on assisting their employees. This tailored approach guarantees that every inquiry is handled swiftly and effectively, significantly enriching the overall client experience. By prioritizing personalized support, Eziway not only meets but exceeds the expectations of its clients, fostering long-term relationships built on trust and reliability.

What is CareTime?

CareTime is a flexible software solution hosted in the cloud that works seamlessly on both desktop and mobile devices, specifically tailored for the home health, home care, and consumer-directed care industries. This platform assists users in selecting the most appropriate caregivers by taking into account client needs, preferences, travel distances, hours worked, and caregiver availability. Caregivers receive invitations to accept shifts through text or email, with assignments distributed on a first-come-first-served basis. The system facilitates visit tracking and automatically produces billing and payroll information based on check-in and check-out timestamps. Users can also document visit-related notes and pose questions, while administrators can visualize caregiver assignments and visits on a map interface. Alerts are dispatched for various circumstances, such as missed visits, tardy arrivals, and reduced authorized hours. Moreover, the platform allows for the creation and submission of electronic claims for reimbursements from insurance companies, Medicaid, Medicare, and other sources. Users can quickly generate batch claims from all logged visit data, significantly simplifying the billing process. With its intuitive design, CareTime not only enhances care management efficiency but also improves communication among caregivers, clients, and administrators. This comprehensive approach ensures that all aspects of caregiving are meticulously organized and efficiently executed.

Media

Media

Integrations Supported

Eldermark

Integrations Supported

Eldermark

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ezicare

Date Founded

2007

Company Location

Australia

Company Website

eziwaycare.com.au/ECWebsiteNew/client-management-system-features.aspx

Company Facts

Organization Name

CareTime

Date Founded

2010

Company Location

Netherlands

Company Website

caretime.us

Categories and Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Categories and Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

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