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What is FULLY AI?

Fully AI empowers businesses to create a frictionless, AI-enhanced customer experience that spans every interaction point, from the first contact to ongoing support after a sale. The platform integrates effortlessly with current systems and provides multi-channel assistance, ensuring that companies can connect with customers across various platforms, including websites, mobile applications, and social media. With its user-friendly, no-code solutions, businesses can design AI-driven customer journeys without needing any technical skills, utilizing pre-approved templates and flexible use cases. FULLY AI envisions a future where AI agents autonomously manage intricate tasks, thereby enhancing productivity and fostering deeper customer engagement. This transformation will enable businesses to facilitate meaningful human-AI connections with remarkable simplicity. Focusing on industries that involve complex products and demand a high level of service, Fully AI is committed to providing scalable AI solutions that empower businesses to thrive. Ultimately, the platform aims to redefine customer interactions, ensuring that every aspect of the customer journey is optimized for success.

What is Salesforce Agentforce?

The collaboration between humans and AI Agents leads to improved customer satisfaction. You can design and implement autonomous AI agents that provide continuous support to both your workforce and clients at any time. An Agentforce Agent functions independently as a specialized application, offering ongoing assistance to both employees and customers. These agents are equipped with the necessary business intelligence to execute tasks effectively in accordance with their assigned roles. Agentforce Service Agents engage with customers around the clock through various communication channels, utilizing natural language to facilitate interactions. They are adept at swiftly and accurately addressing inquiries, using reliable data to inform their responses. Setting up your Service Agent is quick and easy, thanks to pre-designed templates or customizable low-code options, and you can also implement stringent security measures while designating specific instances for human intervention. Agentforce Sales Development Representatives (SDRs) autonomously handle product inquiries, manage a variety of tasks, and coordinate meetings for your sales team. They deliver accurate responses based on your business's data while emphasizing an enhanced customer journey. This integration not only optimizes workflow but also allows your team to concentrate on more intricate issues, ultimately fostering a more innovative and efficient work environment. In doing so, your organization can achieve greater agility and responsiveness in meeting evolving customer needs.

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Integrations Supported

Integrations Supported

11x
Agentforce Vibes
Aircall
ClickLearn
CollectXpert
DDS
Gearset
Local Siren
OpenFundraise
Outdoo AI
RenderDraw Journeys
Salesforce
Salesforce AgentExchange
Salesforce Agentforce 360 Platform
Salesforce Agentforce Health
Salesforce Agentforce Marketing
Salesforce Agentforce Net Zero
Salesforce Marketing Cloud Account Engagement
SearchUnify

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

FULLY AI

Date Founded

2023

Company Location

Germany

Company Website

www.gofully.ai

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/agentforce/

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Customer Service

Not specified

AI Customer Success

Not specified

AI Employees

Not specified

AI Marketing Agents

Not specified

AI Sales Agents

Not specified

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

AI SDR

Not specified

Customer Success

Not specified

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