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What is Factor4?

Factor4 is recognized as a leading provider of all-encompassing gift card and loyalty program solutions, serving both major Fortune 500 companies and small to medium-sized businesses (SMBs) with customized offerings that meet their unique goals. Our distinctive strength is rooted in our vertically integrated technology platform, which guarantees secure and real-time processing of gift card and loyalty transactions at the point-of-sale. By delivering an omnichannel solution, we ensure a seamless shopping experience across multiple platforms, whether customers are in-store, online, or using mobile devices. Furthermore, our contact-free functionality promotes social distancing by enabling users to send gift cards through text or email directly from our web portal. We are proficient in the design, production, implementation, and distribution of both pre-designed and bespoke cards, in addition to providing a broad array of marketing products and services. Our offerings also encompass plastic card fulfillment, a variety of eGift card options, and hassle-free re-order assistance, guaranteeing that our clients have all the necessary tools to effectively enhance their customer engagement strategies. Consequently, businesses are able to elevate their loyalty programs while remaining responsive to the changing demands of the retail environment, thereby fostering stronger relationships with their customers. In this ever-evolving market, our commitment to innovation and customer satisfaction sets us apart from the competition.

What is DataCandy?

DataCandy stands out as a leading North American firm specializing in customer engagement solutions, particularly through customized gift card and loyalty programs designed for various industries such as retail, hospitality, and petroleum. Their user-friendly and secure platform is widely adopted across many locations in both Canada and the United States, serving a broad spectrum of clients from small enterprises to large corporations. By equipping businesses with effective tools to oversee customer loyalty and gift card programs, DataCandy significantly boosts customer engagement and retention through personalized strategies driven by data insights. The innovative approaches employed by the company enable businesses to build stronger customer connections, promoting repeat purchases and enhancing loyalty. Consequently, DataCandy is essential for empowering businesses to succeed in a highly competitive market environment, ensuring they have the resources needed to adapt and grow. This commitment to driving customer satisfaction reflects the company's dedication to fostering long-term relationships between businesses and their customers.

Media

Media

Integrations Supported

Apple Pay
CakeMail
Clover
Cluster POS
Elavon
Fiserv
Google Pay
Kubera
MOBI
Magento
Merrco
Moneris
Motileo
NiceJob
PayFacto
Shopify
VenueSumo
Virtuous Payments

Integrations Supported

Apple Pay
CakeMail
Clover
Cluster POS
Elavon
Fiserv
Google Pay
Kubera
MOBI
Magento
Merrco
Moneris
Motileo
NiceJob
PayFacto
Shopify
VenueSumo
Virtuous Payments

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$35/month/location
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Factor4

Date Founded

2015

Company Location

United States

Company Website

factor4gift.com

Company Facts

Organization Name

DataCandy

Date Founded

2002

Company Location

Canada

Company Website

datacandy.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

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