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What is FastTrack Helpdesk?

Managing all critical processes involves quickly recording and sending reactive requests to the appropriate service provider while also automating the distribution of scheduled preventive maintenance duties through print or email to internal and external contractors. This system is available on Windows, Web, and Mobile platforms. Furthermore, it oversees resources and expenditures, which include labor, parts, pricing schedules, and several other items. The integration of Business Intelligence tools facilitates an in-depth analysis to pinpoint areas of success and challenges within the operations. Key features encompass Asset Tracking, Work Invoicing, and Labour Management, among others, providing a holistic strategy for enhancing operational efficiency. This comprehensive approach not only streamlines processes but also promotes continuous improvement in service delivery.

What is DM-MAINTENANCE?

The Preventive Maintenance Program (P.M.P.) is tailored for enterprises that require preventive maintenance while outsourcing their fleet servicing needs. On the other hand, DM STANDARD is designed for organizations that prefer managing their own vehicle maintenance and repairs. For enterprises operating across multiple locations, DM PRO provides a dual solution that accommodates both internal service and external client management. This package also includes a punch clock feature specifically for mechanics. Our preventive maintenance software comes equipped with numerous user-defined fields, allowing it to be customized for any equipment needing a maintenance schedule. In addition to this, features such as tire branding and recapping help users track tread wear, tire pressure, and cost efficiency for each tire brand, measured in miles or kilometers. Moreover, it empowers organizations to manage equipment expenses effectively by analyzing parts and labor costs in relation to kilometers traveled, ensuring a thorough approach to maintenance management. This flexibility and comprehensive functionality make it an essential resource for businesses, regardless of their size or industry. Ultimately, the software aims to enhance operational efficiency and extend the lifespan of the equipment.

Media

Media

Integrations Supported

Descartes MacroPoint

Integrations Supported

Descartes MacroPoint

API Availability

Has API

API Availability

Has API

Pricing Information

$940 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FMDirect

Date Founded

2001

Company Location

United Kingdom

Company Website

www.fmdirect.co.uk

Company Facts

Organization Name

Infosite Technologies

Date Founded

1996

Company Location

Canada

Company Website

www.infositetech.com

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Categories and Features

Fleet Maintenance

Cost Tracking
Fuel Tracking
Maintenance History
Maintenance Scheduling
Parts Inventory Management
Repair Tracking
Tire Management
Vehicle Information
Warranty Tracking
Work Order Management

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