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What is FeatValue?

FeatValue delivers a comprehensive customer portal tailored for agencies and service providers. With its robust integration into widely-used project management tools, it ensures that clients can seamlessly incorporate its features into their existing workflows. Additionally, FeatValue facilitates a systematic client review process while keeping tasks synchronized. Clients have the ability to both view and generate tasks, enhancing collaboration and efficiency in their projects. This streamlined approach empowers users to manage their projects more effectively.

What is CloudRadial?

Demonstrating a contemporary Managed Service Provider (MSP) involves showcasing a singular, white-labeled client portal that leverages automation to facilitate Ticketing, Service Catalog management, Reporting, Client Training, and Communication. This platform seamlessly integrates with tools like Office 365, ConnectWise, Autotask, Syncro, and BMS, allowing for centralized management of all client interactions within a secure environment. By creating a fluid experience for clients that spans from ticketing to account management, you can enhance satisfaction and engagement. It’s essential for the service catalog to be user-friendly, ensuring that clients can easily navigate and purchase services from your MSP. Since there can often be discrepancies between the information you possess and what your clients provide, CloudRadial’s fully customizable intake questions and ticket triaging help streamline this process. To effectively encourage your clients to utilize the portal for service requests, it’s crucial to convey the value and convenience that it offers. By prioritizing user experience, you foster a more productive relationship that benefits both parties.

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Integrations Supported

ClickUp
Teamhood
Workast

Integrations Supported

Addigy
Autotask PSA
BrightGauge
ConnectBooster
ConnectWise CPQ
Datto RMM
Datto SIRIS
Domotz
Hudu
IT Glue
Microsoft 365
MyGlue
Network Glue
SkyKick
Syncro
Wise-Pay
Wise-Sync

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

$195 per month
for up to 500 users. Larger plans available.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

FeatValue

Date Founded

2023

Company Location

Germany

Company Website

www.featvalue.com

Company Facts

Organization Name

Azurative

Date Founded

2018

Company Location

United States

Company Website

www.cloudradial.com

Categories and Features

Portal

Collaboration
Search

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Multiple Brands / Products
Service Level Agreement (SLA) Management
Ticket Management

MSP

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Project Management
Scheduling

Portal

Collaboration
Content Management
Document Management
File Sharing
Search

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