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What is Fieldbit?

Fieldbit provides a powerful software solution specifically designed for industrial asset manufacturers and owners, merging diverse field service expertise with augmented reality to tackle the major hurdles encountered by field technicians who maintain expensive and complex equipment in challenging conditions where downtime can result in significant financial repercussions. By enabling real-time visual collaboration, support engineers can efficiently guide end users in troubleshooting problems remotely, thereby reducing the necessity for costly on-site interventions, which ultimately enhances customer satisfaction while lowering service costs. The platform improves first-time fix rates and minimizes expensive downtime through precise remote diagnostics and expert visual instructions delivered to field technicians. Furthermore, every action taken and piece of information shared during maintenance sessions is thoroughly documented, ensuring that critical knowledge, which is often retained solely by experienced personnel, is archived for future training and reference. This all-encompassing strategy not only optimizes service operations but also cultivates a culture of ongoing improvement and knowledge exchange within the organization. Additionally, by leveraging advanced technology and best practices, Fieldbit empowers organizations to stay competitive in a rapidly evolving market.

What is Apprentice Augmented Work Instructions?

Our platform and services are meticulously crafted for the life science manufacturing industry, particularly focusing on pharmaceuticals. Rather than expending time and energy on adapting a factory-centric system to meet the specific needs of your facility, you can leverage our customized solution. Our platform excels at capturing various instructional media formats, such as images, videos, and augmented reality overlays, which significantly improve the comprehension of complex workflows. It features a wide array of manufacturing execution systems (MES), laboratory execution systems (LES), and tools for remote collaboration, enabling your team to innovate and grow in tandem with your operational expansion. Tailored specifically for life science teams, AWI’s intuitive, no-code configuration allows for seamless development of procedures, including formula calculations and sophisticated features like linked procedures, parallel execution, branching, and enforcement logic, all achievable without reliance on external expertise. This methodology not only simplifies processes but also encourages a culture of innovation within your manufacturing practices. By embracing this advanced platform, organizations can better adapt to the evolving landscape of the life sciences sector.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Help Lightning

Date Founded

2013

Company Location

Israel

Company Website

helplightning.com/solutions/fieldbit-share-know-how-instantly/

Company Facts

Organization Name

Apprentice.io

Date Founded

2014

Company Location

United States

Company Website

www.apprentice.io/product/packages/augmented-work-instructions-awi

Categories and Features

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

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