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What is Fieldbit?

Fieldbit provides a powerful software solution specifically designed for industrial asset manufacturers and owners, merging diverse field service expertise with augmented reality to tackle the major hurdles encountered by field technicians who maintain expensive and complex equipment in challenging conditions where downtime can result in significant financial repercussions. By enabling real-time visual collaboration, support engineers can efficiently guide end users in troubleshooting problems remotely, thereby reducing the necessity for costly on-site interventions, which ultimately enhances customer satisfaction while lowering service costs. The platform improves first-time fix rates and minimizes expensive downtime through precise remote diagnostics and expert visual instructions delivered to field technicians. Furthermore, every action taken and piece of information shared during maintenance sessions is thoroughly documented, ensuring that critical knowledge, which is often retained solely by experienced personnel, is archived for future training and reference. This all-encompassing strategy not only optimizes service operations but also cultivates a culture of ongoing improvement and knowledge exchange within the organization. Additionally, by leveraging advanced technology and best practices, Fieldbit empowers organizations to stay competitive in a rapidly evolving market.

What is Clockworks Analytics?

The Fault Detection and Diagnostics (FDD) platform developed by Clockworks effectively integrates with existing building systems, thoroughly analyzes a wide array of data points, and pinpoints the most significant performance issues along with their corresponding diagnostics. Targeting industries such as healthcare, education, corporate real estate, and facility management, Clockworks Analytics highlights the necessity of showcasing added value as a key differentiator in the competitive landscape. By leveraging analytics to improve efficiency, organizations can begin by evaluating which tasks are suitable for remote handling versus those that necessitate onsite intervention. This method does not require a hefty investment in a high-tech remote operations center; instead, it can be accomplished with the expertise of a proficient analyst—be it a seasoned technician or an energy engineer—working from the office. Such professionals can greatly enhance their value by effectively managing numerous issues remotely, facilitating a more strategic use of resources and ultimately benefiting the organization as a whole. Moreover, by emphasizing remote capabilities, businesses can streamline their operations and achieve optimization without incurring excessive expenditures. This strategic approach not only ensures operational efficiency but also fosters a more agile response to emerging challenges.

Media

Media

Integrations Supported

Integrations Supported

Eptura

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Help Lightning

Date Founded

2013

Company Location

Israel

Company Website

helplightning.com/solutions/fieldbit-share-know-how-instantly/

Company Facts

Organization Name

Clockworks Analytics

Company Location

United States

Company Website

clockworksanalytics.com

Categories and Features

Industrial AR

Not specified

Visual Collaboration

Not specified

Categories and Features

Energy Management

Budgeting & Forecasting
Compliance Management
Facility Scheduling

Facility Management

Facility Scheduling
Schools

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