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What is Fieldcode?

Fieldcode is an AI-powered Zero-Touch Field Service Management platform designed to automate field service operations from request to resolution. With a strong focus on IT and Telecom service providers, Fieldcode helps organizations run their own engineers, subcontractors, and service partners as one workforce. Zero-Touch Dispatch automates routine scheduling and dispatching based on technician skills, availability, location, priority, SLA requirements, required parts, and other service criteria. Routine work can move through the service process automatically while dispatch teams retain control of exceptions requiring human decisions. One Workforce enables service providers to plan own engineers, subcontractors, and service partners within the same environment, with a common view of scheduled work, capacity, and SLA requirements. SLA + Parts Logistics connects service commitments with field execution. SLA monitoring and escalations help identify service risks, while parts logistics and PUDO coordination help synchronize required spare parts with technician visits. Fieldcode supports IT service operations including break/fix, IMAC, device swaps, installations, maintenance, and multi-site support. Telecom use cases include FTTH/FTTx, CPE, network maintenance, and fault restoration. Additional capabilities include route optimization, offline mobile workflows, customer self-service, asset and inventory management, AI-powered service actions, and integrations with ITSM, ERP, CRM, OSS/BSS, and other business systems. Built on 25+ years of IT field service experience, Fieldcode is developed, hosted, and supported in Europe.

What is Alloc8?

Alloc8 offers a comprehensive workforce management solution that streamlines the handling of jobs, employees, resources, and administrative tasks. By minimizing administrative workload and curbing unnecessary expenses, it also prioritizes worker safety. This intelligent software enhances visibility, facilitating optimal asset use, maintaining margin integrity, and ensuring compliance. With Alloc8, operational teams can make informed decisions and scale operations more efficiently. Scheduling and booking can be accomplished in just a few clicks, significantly reducing the time spent on these tasks by 50%. Additionally, the digital timesheet feature, which includes validation rules, has led to a remarkable 98% decrease in timesheet errors, benefiting our clients immensely. The platform also incorporates skills management and customizable forms, allowing businesses to uphold compliance standards consistently. Users can take advantage of the Drag and Drop Form Builder to design personalized workflows and checklists. Furthermore, efficient payroll processes and tailored award interpretations ensure that employees are compensated accurately and promptly. Overall, Alloc8 is a robust tool that empowers organizations to enhance their workforce management capabilities while saving time and resources.

Media

Media

Integrations Supported

Dynamics 365 Commerce
Field Nation
HubSpot CRM
HubSpot Customer Platform
QuickBooks Accountants
Salesforce
ServiceNow
Zoho CRM
monday AI work platform

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$25 per user per month
Fieldcode offers three pricing tiers:
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Free Trial Offered?

Pricing Information

$99 per user per month

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fieldcode

Date Founded

2001

Company Location

Germany

Company Website

fieldcode.com

Company Facts

Organization Name

Alloc8

Date Founded

2018

Company Location

Australia

Company Website

alloc8.io

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

IoT

Not specified

Predictive Analytics

AI / Machine Learning
Demand Forecasting
For Healthcare

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Real-time Scheduling
Resource Scheduling

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Dispatch Management
For Field Service Businesses
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Electronic Signature
Inventory Management
Mobile Access
Quotes / Estimates
Scheduling
Work Order Management

HR Compliance

Document Management
Records Management
Workflow Management

Scheduling

Alerts/Notifications
Employee Scheduling
Multi-Location
Real-time Scheduling
Resource Scheduling

Service Dispatch

Not specified

Time Clock

Not specified

Workforce Management

Budgeting & Forecasting
Contractor Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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