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What is Fieldcode?

Fieldcode is an AI-powered Zero-Touch Field Service Management platform designed to automate field service operations from request to resolution. With a strong focus on IT and Telecom service providers, Fieldcode helps organizations run their own engineers, subcontractors, and service partners as one workforce. Zero-Touch Dispatch automates routine scheduling and dispatching based on technician skills, availability, location, priority, SLA requirements, required parts, and other service criteria. Routine work can move through the service process automatically while dispatch teams retain control of exceptions requiring human decisions. One Workforce enables service providers to plan own engineers, subcontractors, and service partners within the same environment, with a common view of scheduled work, capacity, and SLA requirements. SLA + Parts Logistics connects service commitments with field execution. SLA monitoring and escalations help identify service risks, while parts logistics and PUDO coordination help synchronize required spare parts with technician visits. Fieldcode supports IT service operations including break/fix, IMAC, device swaps, installations, maintenance, and multi-site support. Telecom use cases include FTTH/FTTx, CPE, network maintenance, and fault restoration. Additional capabilities include route optimization, offline mobile workflows, customer self-service, asset and inventory management, AI-powered service actions, and integrations with ITSM, ERP, CRM, OSS/BSS, and other business systems. Built on 25+ years of IT field service experience, Fieldcode is developed, hosted, and supported in Europe.

What is Bringoz?

Bringoz is an innovative logistics platform utilizing SaaS that equips both shippers and carriers with a comprehensive delivery infrastructure, enabling them to thrive in the fiercely competitive logistics industry. By optimizing operations, businesses can lower their operational expenses while enhancing efficiency through this adaptable delivery system. The platform ensures a clear return on investment by enabling users to fully utilize their resources, reduce costs, and boost profitability. Leveraging advanced technology, it helps in constructing flexible delivery networks that utilize current assets and collaborate with third-party logistics providers. Focusing on customer satisfaction, Bringoz offers cohesive services that prioritize transparency and accessibility, thereby fostering engagement and loyalty among users. The technology can be seamlessly integrated into existing systems, facilitating a fully operational end-to-end delivery process. Moreover, the platform assists in establishing a distinctive brand identity that sets businesses apart from competitors. Ultimately, Bringoz empowers businesses to navigate the logistics landscape with confidence and efficiency.

Media

Media

Integrations Supported

Dynamics 365 Commerce
Field Nation
HubSpot CRM
HubSpot Customer Platform
QuickBooks Accountants
Salesforce
ServiceNow
Zoho CRM
monday AI work platform

Integrations Supported

SAP Store

API Availability

Has API

API Availability

Pricing Information

$25 per user per month
Fieldcode offers three pricing tiers:
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fieldcode

Date Founded

2001

Company Location

Germany

Company Website

fieldcode.com

Company Facts

Organization Name

Bringoz

Date Founded

2015

Company Location

Israel

Company Website

www.bringoz.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

IoT

Not specified

Predictive Analytics

AI / Machine Learning
Demand Forecasting
For Healthcare

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Real-time Scheduling
Resource Scheduling

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Dispatch Management
For Field Service Businesses
Reporting
Scheduling
Time Tracking

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Location Tracking
Service History

Courier

Barcode Support
Billing & Invoicing
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Distribution

Barcoding / RFID
Order Management
Returns Management
Shipping Management

Food Delivery

Delivery Tracking
Dispatch Management
Order Management
Routing

Last Mile Delivery

Not specified

Logistics

3PL
Barcoding / RFID
Cross Docking
Inventory Management
Order Management
Scheduling
Shipping Management

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Resource Scheduling

Service Dispatch

Billing & Invoicing
Customer Database
Routing
Scheduling
Self Service Portal
Service History Tracking
Work Order Management

Supply Chain Management

Demand Planning
Order Fulfillment
Order Management
Shipping Management
Transportation Management

Transportation Dispatch

Billing & Invoicing
Customer Database
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Transportation Management

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

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