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What is Fire Files?

Fire Files™ is a complete records management solution tailored for investigations focused on fire incidents, arson, bomb threats, and law enforcement activities. Over the past ten years, it has gained traction among various municipal, county, and state agencies, helping to enhance their investigative case management and reporting tasks. Empower your investigators with essential tools for success! With Fire Files, users can effectively oversee different elements of their cases, such as monitoring suspects, cataloging evidence, writing narratives, and storing images, all while facilitating quick report generation with a single click. Are you a Value Added Reseller (VAR) serving public safety or law enforcement clients? Boost your sales and set yourself apart from the competition with our top-tier software and IT solutions, which can lead to significant commissions and a dependable source of recurring revenue through partnerships with ALBX Solutions. Additionally, if your organization is connected with a college, university, or continuing education program that includes studies in criminal justice, public safety, fire sciences, industrial safety, risk management, or law enforcement, you’ll be excited to learn that our software is provided free of charge for use in classroom and lab environments. This offers a remarkable chance for educational institutions to enrich their programs while equipping students with practical skills in a vital sector of public service, ultimately preparing them for successful careers in the field. Embrace this opportunity to make a lasting impact on future professionals!

What is Contextine Case Management?

All updates, actions, and tasks pertaining to the Case Investigation are conveyed instantly through in-app notifications or emails to all involved parties, guaranteeing that everyone stays up to date with the ongoing developments of the case. The Case Investigation method is enhanced as both investigators and stakeholders share informal insights, which promotes teamwork and joint problem-solving efforts. Whenever a name is referenced in comments, the corresponding user or investigator receives immediate notifications through in-app alerts or emails. Task assignments can be distributed according to specific deadlines to individuals or teams, with automatic reminders sent to the responsible parties as the due dates approach. Furthermore, case data can be linked with Google Maps to provide geographical insights that improve loss prevention strategies, giving a thorough overview of current situations across different sites. Users have the ability to filter this geographical representation by the number of cases or particular case types, and for any recognized high-risk areas, the system can identify locations within a specified radius of “n” miles. This integration not only facilitates seamless communication but also significantly enhances the strategic management of case investigations, ensuring a more effective resolution process. In addition, the real-time updates promote a culture of transparency, which is vital for maintaining trust among stakeholders.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$1597 one-time payment
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fire Files

Date Founded

2000

Company Location

United States

Company Website

www.firefiles.com

Company Facts

Organization Name

Contextine Solutions

Company Location

India

Company Website

contextine.com/case-management-2/

Categories and Features

Fire Department

Equipment Tracking
Event Calendar
Facility Pre-planning Data
Incident Response Checklists
Search

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Investigation Management

Data Management
Incident Management
Reporting & Statistics

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