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What is FirstVoice AI?

FirstVoice AI provides a cloud-based reception solution specifically designed for small and medium enterprises that require assistance with incoming calls outside regular business hours. This service effectively handles business communications by answering common questions, taking messages, prioritizing urgent matters, and transferring calls according to the selected plan. Furthermore, it offers appointment management capabilities, allowing users to book, reschedule, or cancel appointments through seamless integration with various calendars and industry-specific platforms. Users also receive call summaries via text or email, enhancing communication. A standout feature is its speed-to-lead functionality, which ensures quick responses to new inquiries from supported web forms and social media sources. FirstVoice partners with clients to customize and test call scripts and integrations, providing regular updates to ensure alignment with evolving business needs. Primarily focused on the New Zealand market, it caters to a wide array of industries, such as trades, clinics, salons, hospitality, and professional services. The extent of integrations and feature sets depends on the connected systems and chosen plans, with advanced software connections and lead follow-up capabilities available for qualifying subscriptions, ultimately boosting customer service effectiveness in various sectors. Additionally, the platform aims to streamline operations and enhance client interactions, making it a valuable asset for businesses looking to improve their communication strategies.

What is Cedri?

Cedri serves as a dedicated AI receptionist specifically designed for small enterprises in Canada, functioning 24/7 to manage calls in both English and French, while also efficiently booking appointments for callers without requiring them to leave a message. This service provides a local Canadian phone number that allows customers to easily schedule, modify, or cancel appointments, ask questions about services, hours of operation, and pricing, with the option to be transferred to a human representative when needed. Both the business and its clients receive text message confirmations, and returning callers are recognized promptly to enhance the personal touch of their interaction. Cedri is equipped with pre-set configurations for numerous industries, featuring templates for over 100 different business types such as plumbing, dental care, hairdressing, and restaurants, all tailored with language that resonates with your clientele. Every call is recorded, summarised, and transcribed, accessible through applications for iPhone and Android as well as a web interface, ensuring that all communications are readily available for review. Furthermore, your appointments can smoothly integrate with Google Calendar and Outlook in beta, while ensuring that all transcripts and booking records are securely kept within Canada's jurisdiction. This service is competitively priced at CA$18.99 monthly, which covers up to 30 answered calls, removing per-minute charges and any binding contracts for users. It represents an effective way to improve customer interaction and optimize appointment management for businesses, regardless of their size, while also offering the peace of mind of having all data handled securely. With its user-friendly features and reliable support, Cedri stands out as a vital asset for small businesses aiming to elevate their operational efficiency.

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Integrations Supported

Calendly
Cliniko
Fergus
Google Calendar
HubSpot CRM
Microsoft 365
ServiceM8

Integrations Supported

API Availability

API Availability

Pricing Information

$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial Offered?

Pricing Information

$18.99 CAD/month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Digital Waves

Company Location

New Zealand

Company Website

www.firstvoice.co.nz

Company Facts

Organization Name

Cedri Inc.

Date Founded

2026

Company Location

Canada

Company Website

cedri.ca

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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