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What is FirstVoice AI?

FirstVoice AI provides a cloud-based reception solution specifically designed for small and medium enterprises that require assistance with incoming calls outside regular business hours. This service effectively handles business communications by answering common questions, taking messages, prioritizing urgent matters, and transferring calls according to the selected plan. Furthermore, it offers appointment management capabilities, allowing users to book, reschedule, or cancel appointments through seamless integration with various calendars and industry-specific platforms. Users also receive call summaries via text or email, enhancing communication. A standout feature is its speed-to-lead functionality, which ensures quick responses to new inquiries from supported web forms and social media sources. FirstVoice partners with clients to customize and test call scripts and integrations, providing regular updates to ensure alignment with evolving business needs. Primarily focused on the New Zealand market, it caters to a wide array of industries, such as trades, clinics, salons, hospitality, and professional services. The extent of integrations and feature sets depends on the connected systems and chosen plans, with advanced software connections and lead follow-up capabilities available for qualifying subscriptions, ultimately boosting customer service effectiveness in various sectors. Additionally, the platform aims to streamline operations and enhance client interactions, making it a valuable asset for businesses looking to improve their communication strategies.

What is Dialzara?

Clients are continually impressed by the exceptional performance of the AI answering solution on every call it handles. Dialzara stands out as an innovative AI answering service that empowers you to create and deploy lifelike, conversational AI receptionists to efficiently manage the incoming calls for your business. With a focus on user-friendliness, it caters to individuals who may not have a technical background. In under ten minutes, you can have your AI receptionist up and running. Bid farewell to the challenges of poor communication and missed opportunities. All you need to do is register an account and share relevant information about your business and its typical customer base. We take care of the intricate details by transforming your inputs into a customized prompt tailored to your specific business requirements, which can be adjusted as needed. You can select from a vast range of over 40 unique voices for your virtual assistant, and your subscription includes a dedicated local or toll-free number for your new AI receptionist. Furthermore, the platform allows you to upload vital training materials, call scripts, past call recordings, and any other resources necessary to improve your agent's effectiveness. This results in an effortless communication process that significantly enhances your business's image and professionalism. Ultimately, Dialzara not only streamlines customer interactions but also helps foster stronger relationships with your clientele.

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Integrations Supported

Calendly
Cliniko
Fergus
Google Calendar
HubSpot CRM
Microsoft 365
ServiceM8

Integrations Supported

Axis LMS
Zapier

API Availability

API Availability

Pricing Information

$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial Offered?

Pricing Information

$29 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Digital Waves

Company Location

New Zealand

Company Website

www.firstvoice.co.nz

Company Facts

Organization Name

Dialzara

Company Location

United States

Company Website

dialzara.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

Virtual Receptionist

Not specified

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