Ratings and Reviews 2 Ratings
Ratings and Reviews 5 Ratings
What is Five9?
For more than ten years, Five9 has dedicated itself entirely to developing cloud-based contact center software. It has established itself as a leader in the execution category within the Gartner Contact Center as a Service Magic Quadrant Leaders Quadrant. As a result of this recognition, Five9 has become the go-to choice for enterprise contact centers that require a trustworthy, secure, and scalable solution to meet their needs. This unwavering commitment to excellence has solidified Five9’s reputation in the industry.
What is DialerAI?
Our autodialer solution is designed to streamline various communication processes including sales calls, payment collection, and appointment notifications. Additionally, it is capable of facilitating mass emergency voice broadcasts.
This versatile system is perfect for telecommunications companies or businesses offering call center solutions. It features a multi-tenant architecture with billing options, can be customized with white-labeling, and is cost-effective as users can select their preferred Voice Provider.
By efficiently handling busy signals, disconnected lines, and unanswered calls, our autodialer software can significantly boost productivity; it also passes calls to live agents and leaves messages on answering machines when necessary. This functionality ensures that no potential opportunity is missed, making it a valuable tool for any organization looking to enhance its communication efforts.
Integrations Supported
ABBYY Timeline
Assembled
CDG Elements
Chatdesk
Daisee
Echo AI
Enerflo
ExecVision
Flip
LumenVox Call Progress Analysis (CPA)
API Availability
API Availability
Pricing Information
$100.00 per user per month
Inbound, Outbound, and Blended Dialer packages available
Pricing Information
$199.00/month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Windows
Mac
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Five9
Date Founded
2001
Company Location
United States
Company Website
go.five9.com/call-center-software
Company Facts
Organization Name
Star2Billing S.L. (ESB65173742)
Date Founded
2009
Company Location
Spain
Company Website
dialer.ai/landing/
Categories and Features
AI Dialers
Not specified
AI Voice Agents
Not specified
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Center Infrastructure (CCI)
Not specified
Call Monitoring
Not specified
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Contact Center as a Service (CCaaS)
Not specified
Contact Center Quality Assurance
Not specified
Customer Engagement
Analytics
Communication Management
Feedback Collection
Live Chat
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis
Trend Analysis
Customer Service
Live Chat
Self Service Portal
Customer Success
Communication Management
Customer Engagement
Customer Lifecycle Management
Usage Tracking / Analytics
Experience Orchestration
Not specified
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Power Dialers
Not specified
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Sales Dialers
Not specified
Sales Enablement
Contact Management
Goals / Quota Management
Lead Management
Performance Management
Territory Management
Telemarketing
Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center
Telephony
Not specified
Workforce Optimization (WFO)
Not specified
Categories and Features
AI Call Center
Not specified
AI Dialers
Not specified
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Reporting/Analytics
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Power Dialers
Not specified
Predictive Dialer
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Sales Dialers
Not specified
Voice Broadcasting
Not specified