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What is FixVault?

FixVault is a cloud-based software specifically designed for businesses engaged in electronics repairs. It enables the thorough documentation of repair tickets that may include IMEI or serial numbers, unlock codes, device conditions, and images, all while supporting multiple devices per ticket. Staff members are empowered to manage estimates, obtain customer e-signatures, create invoices and credit notes, provide repair status updates, keep warranty records, and deliver after-sales support, including online tracking for customers. The point of sale system includes a French fiscal journal, which aids in generating closings and Z reports seamlessly. Moreover, the parts inventory system efficiently handles variants, barcodes, IMEI tracking, supplier details, and purchase orders, ensuring effective stock management. This all-encompassing software also supports device buybacks and keeps police-register records, while offering communication channels through SMS, email, WhatsApp, and Messenger, in addition to utilizing AI for more accurate estimates and diagnostic assistance. Repair shops can conveniently integrate compatible payment terminals and utilize various online payment methods. Specifically tailored for independent repair businesses and small chains that service phones, tablets, computers, consoles, and e-scooters, FixVault functions directly in a web browser and guarantees that data is stored in France, supplemented by nightly encrypted backups to ensure data security and reliability. Its intuitive interface combined with a wealth of robust features makes FixVault a powerful tool for significantly boosting the operational efficiency and customer service capabilities of electronics repair shops, ultimately leading to increased customer satisfaction.

What is CCManager?

CCManager is a cloud-based solution specifically designed for repair shops that provide services for mobile devices, computers, printers, and other electronic equipment. This application simplifies the management of customer information and repair requests, allowing personnel to capture device images and utilize QR codes while keeping tabs on each task throughout the entire service process. Moreover, it includes tools for managing inventory, processing point-of-sale transactions, handling accounts receivable, and accepting partial payments, as well as features for cash register reconciliation. Repair shops can effortlessly relay repair status updates to customers through WhatsApp, produce thermal receipts, and manage both sales and service tasks on a unified online platform. Tailored for independent repair ventures and service groups, CCManager seamlessly integrates the various stages of intake, repair tracking, payment processing, and overall shop operations without the need for any local server setup. This all-encompassing tool not only streamlines workflows but also allows businesses to prioritize exceptional service delivery while effectively handling their administrative functions. By adopting CCManager, repair shops can significantly enhance their operational productivity and customer satisfaction.

Media

Media

Integrations Supported

WhatsApp
Facebook Messenger
PayPal Point of Sale
Revolut
SumUp

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Pricing Information

€49/month
The Essential plan is €49/month, including VAT. A 14-day full-access trial requires a payment card; no charge is made during the trial, and the subscription begins afterward unless canceled. The subscription has no commitment and can be canceled at any time.
Free Trial Offered?

Pricing Information

$15/month
International monthly pricing starts at $15 USD. Local monthly prices are also offered in several currencies, including COP, MXN, ARS, CLP and PEN. In Colombia, the monthly price is COP 55,000/month. A seven-day trial provides access to the selected plan’s features.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

E.repare

Date Founded

2016

Company Location

France

Company Website

fixvault.fr

Company Facts

Organization Name

C&C Especialistas

Company Location

Colombia

Company Website

ccmanager-app.com

Categories and Features

Repair Shop

Not specified

Categories and Features

Repair Shop

Not specified

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