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What is FixVault?

FixVault is a cloud-based software specifically designed for businesses engaged in electronics repairs. It enables the thorough documentation of repair tickets that may include IMEI or serial numbers, unlock codes, device conditions, and images, all while supporting multiple devices per ticket. Staff members are empowered to manage estimates, obtain customer e-signatures, create invoices and credit notes, provide repair status updates, keep warranty records, and deliver after-sales support, including online tracking for customers. The point of sale system includes a French fiscal journal, which aids in generating closings and Z reports seamlessly. Moreover, the parts inventory system efficiently handles variants, barcodes, IMEI tracking, supplier details, and purchase orders, ensuring effective stock management. This all-encompassing software also supports device buybacks and keeps police-register records, while offering communication channels through SMS, email, WhatsApp, and Messenger, in addition to utilizing AI for more accurate estimates and diagnostic assistance. Repair shops can conveniently integrate compatible payment terminals and utilize various online payment methods. Specifically tailored for independent repair businesses and small chains that service phones, tablets, computers, consoles, and e-scooters, FixVault functions directly in a web browser and guarantees that data is stored in France, supplemented by nightly encrypted backups to ensure data security and reliability. Its intuitive interface combined with a wealth of robust features makes FixVault a powerful tool for significantly boosting the operational efficiency and customer service capabilities of electronics repair shops, ultimately leading to increased customer satisfaction.

What is CellStore Software?

The Sales Invoicing feature simplifies the invoice creation process directly from the point of sale (POS), allowing you to print or email the invoice details to customers with ease. Each invoice is automatically stored within the customer's profile and securely backed up, ensuring convenient access when needed. These invoices are not only easy to locate but also update the totals in the reports in real time. This set of functionalities is designed to enhance your invoicing practices and improve overall business productivity. In addition, the Repair Management tools provide you with everything required to effectively manage your complete repair service. You can create a customizable checklist for testing devices, produce detailed estimates, delegate tasks to technicians, and develop personalized repair statuses. When repairs are finalized, the tickets seamlessly convert into invoices that are linked with your customer records for quick and easy access. The ticketing features are specifically designed to help you efficiently manage and grow your repair business, while also being flexible enough to integrate smoothly with your existing workflows. This integrated system not only streamlines invoicing and repair management but also ensures a user-friendly experience across all operations. Ultimately, such a comprehensive approach allows you to focus on delivering exceptional service to your customers while maintaining organized records.

Media

Media

Integrations Supported

Facebook Messenger
PayPal Point of Sale
Revolut
SumUp
WhatsApp

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

€49/month
The Essential plan is €49/month, including VAT. A 14-day full-access trial requires a payment card; no charge is made during the trial, and the subscription begins afterward unless canceled. The subscription has no commitment and can be canceled at any time.
Free Trial Offered?

Pricing Information

$29.99 per store per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

E.repare

Date Founded

2016

Company Location

France

Company Website

fixvault.fr

Company Facts

Organization Name

CellStore Software

Date Founded

2012

Company Location

Canada

Company Website

cellstore.co

Categories and Features

Repair Shop

Not specified

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

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