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What is Flarum?

Flarum serves as a dynamic community framework designed to support a wide range of groups, from small organizations to large enterprises, and is completely free to use. Regardless of your community's size, Flarum consistently delivers exceptional performance. By leveraging the foundational Flarum experience along with its various extensions, you can customize the platform to suit your unique needs. Its permission groups facilitate the streamlined management of member access rights, allowing you to set permissions for categories and define both global and category-specific actions, which can include moderation and flagging. Whether you prefer a basic bbcode/Markdown editor or require a more sophisticated WYSIWYG editor for a better user interface, Flarum caters to both options effortlessly. To enhance user interaction, it offers notifications through multiple channels, such as in-browser alerts and email notifications. Furthermore, the addition of a WebSocket extension can significantly boost interactivity within your community by providing real-time updates. As an open-source platform, Flarum can be effortlessly installed on any server, including those in shared hosting environments, making it widely accessible. The remarkable flexibility and adaptability of Flarum position it as an excellent choice for various community-building objectives, ensuring it meets the diverse needs of different groups effectively. Ultimately, Flarum empowers users to create vibrant and engaging online communities tailored to their specific requirements.

What is Answerbase?

Answerbase simplifies the process of establishing a personalized Q&A platform for users. It serves as an online hub for inquiries, customer assistance, and e-commerce interactions. Through Answerbase, companies can empower their customers to pose questions, receive answers, and discover pertinent information related to specific products or services. The platform is equipped with a range of features, such as Q&A widgets, widget creation tools, content moderation capabilities, management resources, categorization and tagging options, as well as analytics and insights for enhanced decision-making. Additionally, Answerbase fosters community engagement by allowing users to contribute their knowledge and experiences, enriching the overall support ecosystem.

Media

Media

Integrations Supported

Discourse
Markdown
MyBB
NodeBB
Simple Machines Forum (SMF)
WordPress
phpBB
vBulletin
wysiwyg

Integrations Supported

Discourse
Markdown
MyBB
NodeBB
Simple Machines Forum (SMF)
WordPress
phpBB
vBulletin
wysiwyg

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$19.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Flarum

Company Location

Netherlands

Company Website

flarum.org

Company Facts

Organization Name

Lumin Creative

Date Founded

2007

Company Location

Spain

Company Website

www.answerbase.com

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Content Marketing

Audience Targeting
Brand Management
Campaign Management
Categorization / Grouping
Conversion Tracking
Distribution Management
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
SEO Management
Social Media Management
Video Management

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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