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What is Flow.ai?

Chatbots can be effectively designed and implemented to enhance customer service, marketing efforts, and overall customer experience across various digital platforms including SMS, Messenger, WhatsApp, Web Widgets, and Telegram, with the added advantage of Twilio integration for creating call deflection IVR chatbots. Our Channel-Specific Design approach enables the development of a single bot capable of functioning seamlessly across all channels, ensuring your business remains accessible around the clock from any location in the world and supporting over 100 different languages. This solution is perfect for both small businesses and large global enterprises, and you can find applications for these chatbots across numerous sectors such as Retail & Ecommerce, Human Resources & Recruitment, Agencies, Hospitality, Restaurants, Financial Services, Airlines, Logistics, Software & Technology, and Property Management, among others. To begin your journey, take advantage of our comprehensive documentation, engaging YouTube tutorials, and insightful blog posts, all available for free. Should you have any inquiries or require further assistance, feel free to reach out to us at sales@flow.ai. By utilizing our resources, you can quickly deploy an effective chatbot solution tailored to your specific needs.

What is Aivo?

Since its inception in 2012, Aivo has addressed key challenges faced by businesses in customer service and growth by offering omnichannel solutions enhanced by Artificial Intelligence. The organization delivers user-friendly tools designed to elevate customer experience, prioritizing the need to restore valuable time to individuals. With a global footprint, Aivo operates seven offices across North America, South America, Europe, and Asia, and maintains a presence in an additional 22 countries, further expanding its reach and impact in the industry.

Media

Media

Integrations Supported

Zendesk
Coosto
Dashbot
Freshdesk
Front
Google Analytics
Insocial
Instagram
Unremot
X (Twitter)

Integrations Supported

Zendesk
Genesys Cloud CX
Salesforce

API Availability

API Availability

Pricing Information

$19.00/month
The pro plan includes 100 sessions and 2 team members a month for $19, and it is pay-as-you-go. For more information about our pricing, visit https://flow.ai/pricing
Free Version

Pricing Information

Contact our representatives to get a quote: https://www.aivo.co/en/get-a-quote-quick-onboarding/

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Flow.ai

Date Founded

2016

Company Location

Netherlands

Company Website

flow.ai

Company Facts

Organization Name

Aivo

Date Founded

2012

Company Location

Argentina

Company Website

www.aivo.co

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Human Handover
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Third Party Integration

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Segmentation

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Virtual Assistant

Customer Communications Management

Chat / Messaging
Content Management
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Video Content

Customer Service

Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Virtual Assistant

Live Chat

Third Party Integration

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