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What is Fonada?

Utilize Fonada's CPaaS offerings to elevate your business communication strategies. Cloud Contact Center Solutions These solutions provide a thorough approach to handling both incoming and outgoing communications. They enhance operational efficiency through features such as call routing, monitoring, and recording capabilities. Customer support is improved by integrating unified communication channels and CRM systems. Automated outbound calling boosts agent productivity while minimizing downtime. The use of advanced dialing algorithms ensures a higher rate of call connectivity. Voice Solutions Voice Broadcasting/OBD enables the rapid and efficient dissemination of pre-recorded messages to a large audience. Virtual Numbers create a professional image and facilitate seamless call management. Number Masking safeguards privacy by concealing actual phone numbers during calls. Offering toll-free numbers improves customer service by making it easier for clients to reach out. IVR Solutions enhance the customer experience by utilizing interactive voice response systems that direct callers to the appropriate department. Additionally, the Click-to-Call Solution encourages customer engagement by enabling them to connect with your business effortlessly with a single click, ensuring a smooth communication pathway.

What is CALLR?

Cut down on the costs tied to your business communication system by choosing a pay-as-you-go model. Our vast international network provides direct routes that allow you to take advantage of discounts based on volume and usage. With our premium SIP and IAX services, you can enjoy features such as elastic trunking, instant provisioning, direct interconnections, and secure connections. No matter if your workforce includes 25 or 200 agents, we possess the knowledge to meet all your SIP enterprise needs for call termination and origination. CALLR proficiently handles the encoding and decoding of signals, supporting all major codecs in both directions to ensure high-quality communication. Our services integrate seamlessly with leading VoIP platforms like Asterisk, Freeswitch, Vicidial, and FreePBX. Whether your requirements are for outbound or inbound calling, we are ready to address all your telecommunication necessities. Our advanced routing system allows us to present competitive pricing that can greatly reduce your call expenses. Furthermore, our SIP and IAX network has a global reach, guaranteeing dependable service with local interconnection through strategically placed data centers aligned with your network's footprint. Elevate your communication experience with our all-inclusive solutions designed specifically for your business requirements, enabling you to operate more efficiently and effectively.

Media

Media

Integrations Supported

FonaDial
Google Analytics
Whaller

Integrations Supported

FonaDial
Google Analytics
Whaller

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fonada

Date Founded

2018

Company Location

India

Company Website

www.fonada.com

Company Facts

Organization Name

CALLR

Date Founded

2010

Company Location

France

Company Website

callr.com

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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