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What is Fonada?

Utilize Fonada's CPaaS offerings to elevate your business communication strategies. Cloud Contact Center Solutions These solutions provide a thorough approach to handling both incoming and outgoing communications. They enhance operational efficiency through features such as call routing, monitoring, and recording capabilities. Customer support is improved by integrating unified communication channels and CRM systems. Automated outbound calling boosts agent productivity while minimizing downtime. The use of advanced dialing algorithms ensures a higher rate of call connectivity. Voice Solutions Voice Broadcasting/OBD enables the rapid and efficient dissemination of pre-recorded messages to a large audience. Virtual Numbers create a professional image and facilitate seamless call management. Number Masking safeguards privacy by concealing actual phone numbers during calls. Offering toll-free numbers improves customer service by making it easier for clients to reach out. IVR Solutions enhance the customer experience by utilizing interactive voice response systems that direct callers to the appropriate department. Additionally, the Click-to-Call Solution encourages customer engagement by enabling them to connect with your business effortlessly with a single click, ensuring a smooth communication pathway.

What is Call+?

Call+ Automatic Dialer provides an efficient software solution designed to optimize your workflow and save crucial time for both you and your team. It encompasses a variety of features, including VOIP, ACD Software, CRM Software, Data Handler, Predictive Dialer, and Call Recording Software, delivering all-inclusive digital solutions suited for businesses and individuals alike. With the capability to centralize all tasks in one platform and offer automatic synchronization, overseeing your operations has become remarkably simple. Our dedicated support desk is accessible 24/7 to assist with any questions you may have in real-time, ensuring you always have the help you need. Your information is protected through end-to-end encryption, maintaining both privacy and accessibility no matter where you are. The installation process is quick and user-friendly, requiring just a single click, and includes features like Contact Sync, Quick Notes, WhatsApp Messaging, SMS, and Call Details. Call+ is especially advantageous for small enterprises, providing the ability to make international calls without disclosing your mobile number, effectively hiding your identity from the recipient. The intuitive interface allows for easy dialing or selection from your contacts directly within the app. Moreover, the adaptability of Call+ supports a wide range of calling requirements, significantly improving communication efficiency for all users. This flexibility not only enhances productivity but also allows users to tailor their communication strategies to fit their specific needs.

Media

Media

Integrations Supported

FonaDial

Integrations Supported

FonaDial

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fonada

Date Founded

2018

Company Location

India

Company Website

www.fonada.com

Company Facts

Organization Name

Call+

Date Founded

2018

Company Location

India

Company Website

callplus.app

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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