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What is Fondesk?

We are excited to present a simple and intuitive telephone answering service designed to help you oversee your work phone while seamlessly forwarding messages without disruption. Many business partners prefer calls to be handled by representatives from their own company instead of third-party services, which can complicate acceptance if an external service is engaged. Considering that the company is in its formative stages, it might be advantageous to manage communications internally for now. With the operator taking care of all incoming calls for your business or office, you will receive prompt alerts via chat or email. The activation of this service can occur on the same day through an effortless online setup that takes around five minutes. Once your calls are redirected, the operator will quickly begin addressing inquiries. The system is adaptable, providing various notification options for incoming calls, and if you opt for chat notifications, it encourages smooth communication among team members. Furthermore, you can easily access your call history through your PC or smartphone, modify phone settings, and make payments online. You also have the option to adjust notification preferences and include specific mentions based on the chosen destination, ensuring that communication is efficient and tailored to your requirements. This adaptability creates a streamlined process that keeps your business operations running efficiently, allowing you to focus on growth and development. In this way, you can ensure that every call is managed effectively, supporting your commitment to excellent customer service.

What is CallForwarding.com?

CallForwarding.com empowers entrepreneurs to connect with clients worldwide by offering a range of international toll-free services and local phone numbers. Our goal is to improve your accessibility, which in turn boosts your business opportunities! We provide dedicated support for our customers' phone systems and numbers, allowing them to focus on their core activities. With an extensive reach that encompasses over 2,000 countries and cities, CallForwarding.com delivers an unparalleled global presence in the industry. A variety of virtual phone lines are available, including toll-free, local, non-geographic, and UIFN options, ensuring that you have the right solution for your needs. The call forwarding functionality enables incoming calls to be redirected to different destinations or devices as required. By leveraging virtual phone numbers, you can easily route calls to any phone number or device around the world, guaranteeing you won’t miss vital communications. This adaptability is crucial for businesses that aim to flourish in today’s competitive landscape, as it allows for enhanced customer engagement and responsiveness. In a world where connectivity is key, our services can become an invaluable asset to your entrepreneurial journey.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unieke Software Solutions

Date Founded

2015

Company Location

United Kingdom

Company Website

www.fondesk.jp/

Company Facts

Organization Name

CallForwarding

Date Founded

2011

Company Location

United States

Company Website

www.callforwarding.com/about-us/

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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