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What is Freshsales?

Stop juggling various tools and start using Freshworks CRM, which has evolved from Freshsales and Freshmarketer to incorporate AI technology. This platform provides a comprehensive view of your prospects and clients, integrating marketing automation, salesforce automation, chat, and telephony into one efficient solution. With the assistance of Freddy AI, Freshworks CRM enables you to identify top leads, enhance customer interactions, finalize deals, and effectively nurture your existing clientele through an intelligent and all-encompassing system. By utilizing Freshworks CRM, your sales team gains enhanced access and oversight of a superior CRM experience. This robust platform serves as a powerful CRM and lead management solution, designed to help dynamic sales teams seize more opportunities while eliminating guesswork from the sales process. It offers a variety of features, including integrated phone and email capabilities, task management, appointment scheduling, note-taking, user behavior tracking, and comprehensive reporting tools. Through this system, you can engage in contextual conversations that significantly boost your chances of capturing more business. By attracting visitors and converting them into qualified leads, you can drive your sales success to new heights.

What is Akoonu?

Equip each member of your sales team with the necessary insights to promote accountability and maintain the accuracy of pipeline data. Instantly enhance efficiency for everyone involved with intuitive pipeline visuals, integrated views, and real-time updates on opportunities. Built on the Salesforce Lightning Platform, this solution ensures complete data protection while facilitating quick implementation and seamless integration with current business processes. Easily monitor the progress of transactions in your pipeline, including new leads, successful deals, losses, and modifications. Summary metrics clearly illustrate variations in total value, showcasing all pertinent data that impacts overall results. You can effortlessly explore individual deals to evaluate their progress without sifting through numerous windows, tabs, or clicks. Utilize visual cues alongside numerical data to gauge pipeline risk according to different deal attributes like quantity, value, status, and timeline. Furthermore, assess crucial information related to each deal to gain a deeper understanding of their context and pinpoint any potential challenges that may emerge. This holistic strategy not only boosts visibility but also empowers your sales team, ultimately enhancing the quality of decision-making in your sales processes. By implementing these practices, your team can better anticipate and respond to market changes, further driving success.

Media

Media

Integrations Supported

Campaign Monitor
Cognito Forms
Contractbook
Facebook
FormKeep
Fulcrum
Google Calendar
HubSpot CRM
HubSpot Marketing Hub
KrispCall
Lanai
Potion
Prospect AI
Raklet
ReachEngine
ReturnPro
StarfishETL
Toky
Truto
XCALLY

API Availability

API Availability

Pricing Information

$9 per user per month
Growth - $9 per user per month
Pro - $39 per user per month
Enterprise - $59 per user per month

All prices are billed annually
Free Trial Offered?

Pricing Information

$20 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Freshworks

Date Founded

2011

Company Location

United States

Company Website

www.freshworks.com/crm/

Company Facts

Organization Name

Akoonu

Company Location

United States

Company Website

www.akoonu.com

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

Email Tracking

Audience Segmentation
Campaign Management
Event-Based Notifications
Team Management

Financial CRM

Lead Management
Relationship Tracking
Territory Management

Inside Sales

Call List Management
Call Recording
Campaign Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Insurance CRM

Not specified

Lead Management

Activity Tracking
Lead Capture
Lead Distribution
Lead Scoring
Lead Segmentation
Pipeline Management
Source Tracking

Sales Acceleration

Not specified

Sales Analytics

Not specified

Sales Engagement

CRM Integration
Email Sequences
Email Tracking / Automation
Reporting / Analytics
Sales Automation
Task Management
Workflow Management

Sales Force Automation

Call Management
Contact Management
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Referral Tracking
Territory Management

Sales Prospecting

Not specified

Sales Tracking

Not specified

Categories and Features

Lead Management

Not specified

Sales

Not specified

Sales Tracking

Not specified

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