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What is Freshsales?

Stop juggling various tools and start using Freshworks CRM, which has evolved from Freshsales and Freshmarketer to incorporate AI technology. This platform provides a comprehensive view of your prospects and clients, integrating marketing automation, salesforce automation, chat, and telephony into one efficient solution. With the assistance of Freddy AI, Freshworks CRM enables you to identify top leads, enhance customer interactions, finalize deals, and effectively nurture your existing clientele through an intelligent and all-encompassing system. By utilizing Freshworks CRM, your sales team gains enhanced access and oversight of a superior CRM experience. This robust platform serves as a powerful CRM and lead management solution, designed to help dynamic sales teams seize more opportunities while eliminating guesswork from the sales process. It offers a variety of features, including integrated phone and email capabilities, task management, appointment scheduling, note-taking, user behavior tracking, and comprehensive reporting tools. Through this system, you can engage in contextual conversations that significantly boost your chances of capturing more business. By attracting visitors and converting them into qualified leads, you can drive your sales success to new heights.

What is FreshOffice?

Cutting-edge solutions tailored for ambitious small businesses are here. A customer relationship management (CRM) platform crafted for your sales team enables you to oversee the entire client journey, starting from the initial engagement all the way to the final transaction. The smart email functionality stores client details, organizes messages with tags, aids in task management via a Kanban board, and creates customizable email templates. You can easily communicate with both clients and team members through our built-in chat system, which is seamlessly integrated into all FreshOffice applications, ensuring accessibility whenever required. Automation tools will kickstart advertising campaigns across social media platforms, send out email notifications and text messages automatically, distribute tasks, and generate potential leads. Additionally, even if you're not a data analysis expert, you'll still have access to detailed analytics that cover all vital metrics. This capability empowers you to make well-informed decisions and fine-tune your strategies with confidence, ultimately driving your business towards greater success. Moreover, the comprehensive nature of this CRM system ensures that you can adapt to changing market demands effectively.

Media

Media

Integrations Supported

Facebook
Gmail
Microsoft Outlook
Aislelabs
Bigly Sales
DataChannel
Google Workspace
HubSpot CRM
Lead411
LeadsBridge
PATLive
Pure360
Reptrics
Sourcetable
Style Intelligence
Visdum
Voiceowl
Web Insights
Xoxoday

Integrations Supported

Facebook
Gmail
Microsoft Outlook
Apple Mail

API Availability

API Availability

Pricing Information

$9 per user per month
Growth - $9 per user per month
Pro - $39 per user per month
Enterprise - $59 per user per month

All prices are billed annually
Free Trial Offered?

Pricing Information

$20 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Freshworks

Date Founded

2011

Company Location

United States

Company Website

www.freshworks.com/crm/

Company Facts

Organization Name

FreshOffice

Date Founded

2006

Company Location

Singapore

Company Website

www.freshoffice.sg/

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

Email Tracking

Audience Segmentation
Campaign Management
Event-Based Notifications
Team Management

Financial CRM

Lead Management
Relationship Tracking
Territory Management

Inside Sales

Call List Management
Call Recording
Campaign Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Insurance CRM

Not specified

Lead Management

Activity Tracking
Lead Capture
Lead Distribution
Lead Scoring
Lead Segmentation
Pipeline Management
Source Tracking

Sales Acceleration

Not specified

Sales Analytics

Not specified

Sales Engagement

CRM Integration
Email Sequences
Email Tracking / Automation
Reporting / Analytics
Sales Automation
Task Management
Workflow Management

Sales Force Automation

Call Management
Contact Management
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Referral Tracking
Territory Management

Sales Prospecting

Not specified

Sales Tracking

Not specified

Categories and Features

CRM

Not specified

Email Management

Data Recovery
Email Archiving
Response Management
Routing
Signature Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Sales Forecasting
Territory Management

Web Analytics

Conversion Tracking

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