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What is FuseMetrix?

Our clients range from small recreational hubs to expansive international entertainment establishments. These organizations often depend on FuseMetrix for comprehensive operation management, which includes everything from online reservations and electronic point of sale (ePoS) systems to financial oversight, customer relationship management (CRM), and adherence to human resources and health and safety standards. They offer a wide variety of activities, such as indoor skydiving, alpine coasters, soft play areas, vehicle rentals, treetop rope courses, indoor skiing, zip lines, inflatable parks, cafes, retail outlets, and numerous other attractions. FuseMetrix distinguishes itself through its advanced leisure booking system, uniquely designed to streamline operations across multiple venues. It effectively manages diverse activities in various currencies while providing language support for both staff and patrons. Our all-encompassing systems guarantee a real-time booking experience with live availability at every location, allowing for customized pricing and scheduling that cater to the distinct requirements of each site. This adaptability empowers businesses to swiftly respond to evolving demands, ensuring they uphold a superior customer experience while maximizing operational efficiency. Additionally, the seamless integration of various functionalities allows clients to focus more on enhancing their service offerings and engaging their guests.

What is CruiseBase?

The extensive range of products includes a fully customizable widget, booking flow websites, an agent booking platform, and a robust back-office system. This offering is especially advantageous for agencies involved in digital marketing, as it allows for seamless search and booking capabilities right on their sites, provides agents with a cohesive platform for customer support, and features a back-office system for managing cruise reservations, revenue tracking, and customer relationship initiatives. Additionally, it provides a comprehensive suite of reporting tools and modules tailored for efficient management of group inventory and maximizing revenue potential. The flexibility of this solution positions it as an essential asset for agencies looking to improve their operational efficiency and foster better customer interactions. Ultimately, this product suite empowers agencies to streamline their processes while enhancing the overall client experience.

Media

Media

Integrations Supported

AutoEntry

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

FuseMetrix Group

Date Founded

2002

Company Location

United Kingdom

Company Website

www.fusemetrix.com

Company Facts

Organization Name

TravTech

Date Founded

2001

Company Location

United States

Company Website

www.travtech.com

Categories and Features

Amusement Park

Not specified

Human Resources

Not specified

Point of Sale

Not specified

Reservations

Not specified

SMS Marketing

Not specified

Tour Operator

Not specified

Waiver

Not specified

Categories and Features

Reservations

Customer Support
Group Reservations
Rate Management
Room Booking Management

Tour Operator

Customer Management
GDS / OTA Integration
Payment Processing
Quote Management
Reservations Management

Travel Agency

Not specified

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