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What is Fusion 1?

At Fusion 1, our goal is to elevate your company's efficiency through a robust communications platform designed to enhance your profitability. We are dedicated to equipping your business with enhanced flexibility and streamlined process automation, allowing you to focus on the primary objective of growing your enterprise. Our commitment to adapting to the challenges organizations face ensures that we facilitate seamless communication and collaboration throughout different departments and workflows. By placing a strong emphasis on innovation, we support your business in navigating an ever-changing environment, ensuring you remain competitive and successful in your industry. Ultimately, we strive to be a partner in your journey towards sustained growth and operational excellence.

What is Cisco BroadWorks?

Cisco BroadWorks is a powerful platform designed for enterprise communication and collaboration, providing outstanding security, performance, and scalability. By collaborating with Cisco service providers, it integrates effortlessly with Cisco Webex to meet a wide variety of communication and collaboration needs for businesses. Esteemed as the top cloud business communication solution worldwide, Cisco BroadWorks supports more than 26 million users across diverse organizations, ranging from small startups to large multinational corporations. Its dedication to mission-critical security and reliability is reflected in its remarkable 99.999% uptime, which guarantees complete redundancy. Furthermore, it complies with all pertinent regional regulations regarding security, data privacy, and law enforcement obligations. Cisco BroadWorks offers an extensive array of PBX functionalities at various levels—user, group, site, and enterprise—including features such as hunt groups, auto-attendants, unified messaging, and contact center functionalities. This adaptability positions it as a vital resource for organizations looking to effectively improve their communication frameworks. With the ability to scale according to business growth, Cisco BroadWorks remains a key player in enhancing productivity and collaboration across teams.

Media

Media

Integrations Supported

Integrations Supported

Go Integrator Cara
TimelyBill

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Fusion 1 Communications

Company Location

United States

Company Website

www.gofusion1.com

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.cisco.com/c/en/us/products/unified-communications/broadworks/index.html

Categories and Features

Telephony

Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
Outbound Reporting

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

Telephony

Not specified

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