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What is Gainsight PX?

Gainsight PX offers a thorough examination of user interactions with your product, enabling the collection of feedback and the implementation of in-app features such as walkthroughs and guides that improve onboarding and foster user adoption. This tool allows you to visualize the paths taken by various user cohorts as they navigate your product, helping you identify critical drop-off points and underused features. It also assists in determining which features correlate with higher user satisfaction and improved long-term retention rates. Furthermore, you can track adoption and retention trends based on distinct segments or user attributes. By employing in-product engagement techniques, you can effectively lead users toward important features. The platform also supports the creation of in-app tutorials to help users configure the product and become acquainted with its key functionalities. Utilizing tools like guides, tooltips, and hotspots can encourage the exploration of new or lesser-known features. Additionally, this platform enables the design of personalized engagement experiences that consider user traits such as their role, location, and past interactions with the product, thereby elevating overall user satisfaction and experience. Overall, Gainsight PX serves as a comprehensive solution for enhancing user engagement and ensuring that your product effectively connects with its target audience, ultimately driving both user success and organizational goals.

What is Cueston?

Cueston is a web-based digital adoption platform tailored for SaaS teams, designed to help users effectively navigate their products while monitoring engagement levels. By simply adding a code snippet to their site, product development, growth, and customer success teams can easily create and implement product tours, tooltips, contextual banners, onboarding checklists, surveys, NPS prompts, and feature announcements through a user-friendly visual editor. The platform's audience and page targeting functionalities allow for personalized guidance based on the unique context of each user, while its analytics, funnels, and experimental tools provide comprehensive insights into user engagement and outcomes. Moreover, Cueston includes a help hub featuring an in-app AI assistant to respond to questions drawn from linked documentation. The hosted MCP server and REST API empower teams to create and manage guidance within a Cueston workspace, ensuring seamless collaboration with compatible AI clients. Specifically designed for web applications, the platform enables the development of unique guides without the need for coding skills, thus broadening accessibility for a variety of users. This all-encompassing strategy not only improves the user experience but also fosters increased adoption and satisfaction with the product, leading to a more engaged and loyal customer base. By addressing the needs of both users and teams, Cueston solidifies its role as an essential tool in the digital adoption landscape.

Media

Media

Integrations Supported

5X
BI Book
Crowdin
Gainsight

Integrations Supported

ChatGPT
Claude
Claude Code
Codex CLI
Cursor
Model Context Protocol (MCP)
Segment
Visual Studio Code

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$39/month
Starter is $99 per month billed yearly and includes 2 workspaces, up to 15 active guides, and up to 5,000 monthly active users. Growth is $199 per month billed yearly and includes 5 workspaces, unlimited active guides, and up to 50,000 monthly active users. A free plan includes 1 workspace, up to 3 active guides, and up to 500 monthly active users.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Chromebook

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Gainsight

Date Founded

2016

Company Location

United States

Company Website

www.gainsight.com/product-experience/

Company Facts

Organization Name

Cueston

Date Founded

2025

Company Location

Poland

Company Website

cueston.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Feedback Collection

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Survey Management
Trend Analysis

Product Analytics

Not specified

Categories and Features

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