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What is Generations?

Experience efficient reimbursement processing alongside accurate billing and payroll management through our completely integrated Electronic Visit Verification (EVV) Telephony system. Our platform ensures real-time verification of visits and notifications for missed appointments, thereby ensuring the delivery of high-quality care without interruption. Operating in the cloud, Generations offers a fully mobile service, guaranteeing secure and authorized access to your information whenever necessary. We provide free mobile applications catering to the entire homecare team, including caregivers, case managers, administrators, and clients, to foster seamless communication. Unlimited support is available through LiveChat or phone, free from hidden fees or limitations. You will benefit from personalized guidance from a dedicated onboarding specialist for an effortless setup, while a Generations Success Manager will collaborate with your homecare team to ensure you are maximizing the essential tools our system offers. With our comprehensive solution, you can concentrate on delivering outstanding care as we navigate the complexities of management for you. Our commitment to support and empowerment allows your team to thrive while ensuring clients receive the best possible service.

What is Ezicare?

Eziway is dedicated to delivering exceptional services to numerous Australians, ensuring that both you and your staff receive optimal support. We understand the importance of adopting innovative approaches that promote simplicity and clarity in your business operations. Since our inception in 2007, Eziway has focused on serving organizations exempt from FBT, with an outstanding 98% of our more than 300 national clients in this category. Our customized administrative systems and devoted service model are crafted to expertly manage the intricacies of this tax framework. Central to Eziway's offerings is cutting-edge technology; our proprietary cloud-based administration systems ensure flawless service execution. You and your team can take advantage of this technology through our sophisticated secure portal and mobile app, allowing for real-time access to data that supports transparency and self-service capabilities. In contrast to other providers, Eziway has eliminated the cold, impersonal call center experience by implementing a Dedicated Customer Service model, where each client benefits from a team of adept Client Service Officers focused on assisting their employees. This tailored approach guarantees that every inquiry is handled swiftly and effectively, significantly enriching the overall client experience. By prioritizing personalized support, Eziway not only meets but exceeds the expectations of its clients, fostering long-term relationships built on trust and reliability.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

$300 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Integrated Database Systems

Company Website

www.idb-sys.com

Company Facts

Organization Name

Ezicare

Date Founded

2007

Company Location

Australia

Company Website

eziwaycare.com.au/ECWebsiteNew/client-management-system-features.aspx

Categories and Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Categories and Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

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