Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ISL Light Remote Desktop Reviews & Ratings
    1,426 Ratings
    Company Website
  • Pulseway Reviews & Ratings
    461 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    3,071 Ratings
    Company Website
  • Zoho Assist Reviews & Ratings
    36 Ratings
    Company Website
  • Syncro Reviews & Ratings
    450 Ratings
    Company Website
  • SuperOps Reviews & Ratings
    214 Ratings
    Company Website
  • Action1 Reviews & Ratings
    593 Ratings
    Company Website
  • Thinfinity Workspace Reviews & Ratings
    14 Ratings
    Company Website
  • ConnectWise Automate Reviews & Ratings
    501 Ratings
    Company Website
  • TruGrid Reviews & Ratings
    64 Ratings
    Company Website

What is Getscreen.me?

Getscreen.me is a cloud-based software that enables users to access their desktops remotely from any location using a straightforward link through their web browser. Its instant support feature facilitates a rapid connection to a user's computer, allowing for efficient troubleshooting of issues as they arise. For those who require frequent access, it offers the option to set up permanent connections, which not only saves time but also enables users to directly communicate with customers or engage in chat discussions. Larger organizations can benefit from the ability to establish teams, fostering collaboration under a shared account. Moreover, Getscreen.me prioritizes security by employing the HTTPS protocol with AES encryption to protect user data. It incorporates sophisticated algorithms designed to identify and prevent unauthorized attempts to guess passwords and access one-time links. Additionally, the service boasts seamless integration with widely-used platforms such as Google Chrome Extension, Telegram, and Jira Service Desk, along with support for HTTP API, further enhancing its versatility for business needs. This comprehensive approach ensures that users can rely on Getscreen.me for secure and efficient remote desktop connections.

What is DualDesk?

DualDesk presents a strong and intuitive remote support solution that requires a single payment, allowing your technical support team to quickly assist any internet-connected PC through firewalls within seconds, all without any configuration. By enhancing operational efficiency, conserving resources, and providing extensive remote help desk services to numerous clients simultaneously, users can easily transfer files, engage in chat, reboot and auto-reconnect, and control remote systems in real-time, including during "Safe Mode," without the need for any pre-installed software on the target computer. Since it was founded in 2001, DualDesk has proven to be a dependable remote support tool that supports various Windows versions, including 7, Vista, 2008, 2003, XP, and 2000, across different service modes. In contrast to basic remote support systems, DualDesk removes the need to open multiple ports for different technicians, enabling management of an unlimited number of technician seats from a single support file. Furthermore, it allows multiple clients to connect to a single remote support technician at the same time, making it particularly suitable for busy support environments. This unique flexibility and high efficiency position DualDesk as an exceptional choice for businesses aiming to enhance their remote support capabilities significantly. The overall user experience is further improved by the intuitive interface that ensures even novice technicians can operate the system with ease.

Media

Media

Integrations Supported

Chaport
Chatra
Formilla.com
Google Authenticator
Google Chrome
Jira Service Management
JivoChat
KonnectzIT
LiveChat
Omnidesk
ServiceNow
Telegram
XEOX
Zendesk

Integrations Supported

Chaport
Chatra
Formilla.com
Google Authenticator
Google Chrome
Jira Service Management
JivoChat
KonnectzIT
LiveChat
Omnidesk
ServiceNow
Telegram
XEOX
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$5
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Getscreen.me

Date Founded

2018

Company Location

Cyprus

Company Website

getscreen.me

Company Facts

Organization Name

Advantig

Company Website

www.dualdesk.com/index.html

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Popular Alternatives

Popular Alternatives

SetMe Reviews & Ratings

SetMe

Techinline