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What is GiftWise?

GiftWiseâ„¢ significantly improves the visibility of your card program while enabling you to cut back or completely remove expensive sales outlets that need staffing. Moreover, GiftWise serves as a remote marketing center that can enroll customers in loyalty schemes, collect valuable consumer insights, distribute coupons and promotional cards, highlight digital ads, and manage shopper rewards. GiftWise+ combines the pioneering distribution approach of a self-service gift card vending machine with state-of-the-art mall gift card initiatives. Additionally, the GiftWise Print on Demand feature allows for the instant creation and distribution of a gift card precisely when a customer decides to make a purchase, thus streamlining the process and tackling the drawbacks of conventional gift card distribution systems. This innovative method not only boosts customer satisfaction but also enhances operational efficiency for retailers, making it a win-win solution for both businesses and consumers alike.

What is Fondue?

In place of standard pre-purchase incentives, shoppers can now track their CashBack eligibility as they shop and opt for redemption options like gift cards or cash after their transaction, with additional alternatives expected to be introduced soon. This modern strategy replaces the traditional method of using blanket discounts that can erode profit margins, focusing instead on increasing overall revenue. By providing greater value on gift cards to encourage customer loyalty, offering discounts to those who need them to encourage purchases, and recouping revenue from customers who don't take advantage of these discounts, brands can effectively fine-tune their sales tactics. Furthermore, brands can substitute traditional coupon incentives in their welcome series emails, popups, and SMS messages with CashBack offers. Customers have the choice to redeem their CashBack as cash via a Visa card or as a gift card for future use in the brand's store. Given that not every customer redeems their CashBack, brands have the opportunity to reinvest the unclaimed funds into more impactful promotional offers, ultimately increasing conversion rates and fostering revenue growth. This forward-thinking approach not only draws in new customers but also significantly enriches the shopping experience for those who are already loyal to the brand, creating a win-win situation for everyone involved. Additionally, as more options are rolled out, the potential for customer engagement and satisfaction will likely continue to rise.

Media

Media

Integrations Supported

Attentive
Shopify

Integrations Supported

Attentive
Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$65 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Self-Service Networks

Date Founded

1996

Company Location

United States

Company Website

www.self-servicenetworks.com/giftwise-product-overview

Company Facts

Organization Name

Fondue

Date Founded

2021

Company Location

United States

Company Website

www.getfondue.com

Categories and Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Categories and Features

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