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What is GirikSMS?

GirikSMS is a comprehensive messaging and automation platform specifically crafted for Salesforce, enabling businesses to connect with their customers via SMS, WhatsApp, and web chat directly within the Salesforce environment, thus promoting personalized communications, mass messaging, and the sharing of multimedia content with seamless CRM integration. The platform boasts a wide array of automation features, including scheduled campaigns, drip messaging, customizable templates, replies triggered by workflows, and automatic follow-ups, which can all be effortlessly implemented using Process Builder, Apex, or flows. By harnessing the power of generative AI and Copilot functionality, GirikSMS enhances agent efficiency through real-time response suggestions, sentiment analysis, and conversational support driven by ChatGPT. Moreover, it simplifies operations by merging multiple messaging channels into a single inbox, offers AI-enhanced chatbots for 24/7 support and customized workflows, and includes advanced features such as text-to-voice capabilities, message duplication, distribution of surveys, and dynamic sender number mapping. The platform also ensures adherence to compliance standards with opt-in/out management and effectively manages campaign scheduling while providing detailed analytics to refine communication strategies, helping businesses meet their messaging objectives with precision. As customer interaction dynamics shift, GirikSMS remains committed to continuous improvement by integrating innovative features that address emerging needs in the realm of customer engagement.

What is AskEVA?

AskEVA is a cutting-edge platform designed for the WhatsApp Business API, focusing on helping businesses automate their customer interactions, generate leads, and boost engagement through sophisticated chatbot technology. This forward-thinking solution enables companies to manage their customer communications via a collaborative shared team inbox, implement targeted WhatsApp marketing initiatives, and employ AI-driven chatbots for streamlined automated responses. Key Features Include: • Automation capabilities for WhatsApp chatbots • A collaborative shared team inbox for seamless communication • Bulk messaging tools and campaign management features • Integration options with CRM systems and various APIs • Real-time analytics and reporting capabilities AskEVA is ideal for organizations that want to refine their communication strategies, improve response times, and expand their customer support services through WhatsApp, which in turn enhances customer satisfaction and fosters loyalty. Additionally, it positions businesses to respond swiftly to customer inquiries, ensuring a more effective engagement experience.

Media

Media

No images available

Integrations Supported

WhatsApp
Cellcast
ChatGPT
Facebook Messenger
Meta AI
Salesforce
Telnyx
Twilio

Integrations Supported

WhatsApp
Cellcast
ChatGPT
Facebook Messenger
Meta AI
Salesforce
Telnyx
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GirikSMS

Date Founded

2021

Company Location

United States

Company Website

www.giriksms.com

Company Facts

Organization Name

AskEVA

Company Location

India

Company Website

askeva.io

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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