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What is Glimpze?

Glimpze is an adaptable customer engagement solution tailored for B2B companies, combining AI-driven chat, live video communication, and human support into a single embeddable widget for use on websites. This groundbreaking platform allows businesses to transform more of their site traffic into constructive discussions by delivering instant responses, extracting pertinent details from a company’s knowledge base, and ensuring a smooth transition from chat to human assistance when needed. Users can easily start conversations through AI, seek further help, or join a live call without having to leave the current page. For teams, Glimpze provides an all-encompassing dashboard that facilitates the management of interactions, configuration of the widget, and oversight of its visibility and timing on the website. Organizations can customize the experience for users, engage visitors who demonstrate high intent with proactive outreach, gather visitor data, and effectively guide users toward sales or support solutions. Moreover, the platform incorporates availability-driven routing, which guarantees that visitors connect with the right team at the most advantageous time, thereby boosting user satisfaction and engagement. By optimizing the communication workflow, Glimpze not only strengthens the bond between teams and their customers but also increases the likelihood of successful interactions. This leads to a more interactive and responsive customer service experience overall.

What is CareColl?

Tailor your widget to embody your unique style or complement your site's design seamlessly. By employing proactive chat triggers, you can turn casual browsers into prospective customers, thereby enhancing your sales efforts through automated messages triggered by specific user behaviors. Our conditional loading feature allows you to strategically enable the live chat widget in the most critical areas of your site. Furthermore, an efficient offline messaging tool empowers visitors to send you messages and attach files, even when you are not available for a chat session. Users also have the option to conveniently email themselves a transcript of their conversation directly through the widget. Operators have the ability to monitor visitors' navigation paths in real-time within the chat interface, with their complete journey stored in chat history for future reference. To further streamline customer service, a comprehensive email client is integrated for representatives managing individual email queries, ensuring fluid communication and improved support experiences for both customers and agents. This combination of features not only enhances visitor engagement but also fosters a more personalized interaction with your audience.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$80/month
Free Trial Offered?
Free Version

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Glimpze

Date Founded

2026

Company Location

Denmark

Company Website

www.glimpze.io

Company Facts

Organization Name

Intellial Solutions

Date Founded

2011

Company Location

India

Company Website

www.intellial.com

Categories and Features

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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