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Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Global Call Forwarding?

Toll-free and local numbers are offered in over 160 nations, allowing you to forward incoming calls from any phone, PBX, or SIP system. Our extensive global network is designed with multiple layers of redundancy to ensure reliability. You can utilize any of your business numbers as Caller ID for international outbound calls, and displaying a local caller ID can significantly enhance your success rates. To facilitate outbound calling, simply connect our SIP trunks to your existing phone system. Implementing smart calling routing features like auto-attendant/IVR, time-based routing, and simultaneous ringback tones is straightforward. You also have the flexibility to customize greetings, record calls, manage voicemail, and access call recording functionalities. Adjustments to virtual numbers, calling plans, and advanced features can be done effortlessly, while you can also download call detail records and invoices. Technical support is available around the clock, ensuring assistance whenever you need it. For personalized help, reach out to your dedicated account manager. Additionally, our user-friendly interface allows you to manage all aspects of your communication seamlessly, enhancing your overall experience.

What is Allworx Verge?

Integrating a Verge IP phone with the Allworx Reach™ app on your mobile devices creates a seamless communication experience, whether you're in the office or on the go. This configuration guarantees uninterrupted connectivity. The real-time synchronization of your contacts across mobile devices, Outlook via Interact Professional, and the Verge IP phone significantly enhances your communication capabilities. With Reach, you can easily transfer active calls between your mobile device and the Verge IP phone, promoting a smooth conversational flow. Moreover, you have the convenience of controlling your Verge IP phone from your mobile device, placing essential functionalities right at your fingertips. Our vision for a business phone system is one that adjusts to your individual needs; thus, the Programmable Function Buttons allow you to customize your phone’s features. You can create speed dials for your key personal contacts or colleagues within the corporate directory. Additionally, for colleagues who are part of the Allworx system, you will gain insight into their current presence status and call activities, such as whether they are engaged in a call, available, or on do not disturb mode. This capability is particularly advantageous for call center agents, as it enables them to efficiently manage incoming calls directed to their assigned ACD queues, ensuring they never miss a chance to assist a customer. With such features in place, businesses can foster a more collaborative and responsive environment.

Media

Media

Integrations Supported

Integrations Supported

Coeo
DIDforSale
Highrise
Microsoft 365
Microsoft Outlook
Oreka TR
SIP.US
Salesforce
Skype
Zendesk

API Availability

Has API

API Availability

Pricing Information

$7.95 per month
Month-to-month service with no commitment. We offer 5 plans and charge per number based on the amount of usage.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
Windows
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Global Call Forwarding

Date Founded

1996

Company Location

United States

Company Website

www.globalcallforwarding.com

Company Facts

Organization Name

Allworx

Date Founded

1998

Company Location

United States

Company Website

www.allworx.com/ip-phones

Categories and Features

Business Phone Systems

Call Recording
Call Routing
Virtual Call Center

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking

Call Forwarding

Not specified

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Telephony

Contact Management
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

Categories and Features

Business Phone Systems

Call Monitoring
Call Routing
Web Conferencing

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