Grafana Cloud vs. Braintrust

Grafana Labs provides the leading AI-powered observability platform, built around Grafana—the most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms, Grafana Labs supports more than 25 million users and thousands of organizations worldwide, from startups to Fortune 500 enterprises. Grafana Cloud is the open observability cloud, delivering full-stack visibility across modern applications, infrastructure, and digital services. Built on open source, open standards, and open ecosystems, the platform unifies metrics, logs, traces, and profiles into a scalable observability experience that helps teams detect issues earlier, resolve incidents faster, and operate more efficiently. At the core of Grafana Cloud is the open-source LGTM stack: Grafana for dashboards and visualization, Mimir for scalable metrics, Loki for logs, and Tempo for distributed tracing. Native OpenTelemetry and Prometheus support make it easy to collect telemetry from any environment, while hundreds of integrations connect existing systems and tools—allowing organizations to extend observability without vendor lock-in. Grafana Cloud also introduces powerful AI-driven observability capabilities. Grafana Assistant helps teams explore data, investigate incidents, and troubleshoot faster through an intelligent interface built for engineers. Adaptive Telemetry identifies high-value signals and aggregates the rest, helping organizations reduce telemetry costs while maintaining operational insight. With solutions spanning Kubernetes monitoring, application and infrastructure observability, frontend monitoring, database observability, incident response, synthetic monitoring, and performance testing, Grafana Cloud delivers the clarity teams need to move faster and operate with confidence.

Braintrust is an advanced AI observability and evaluation platform designed to help teams build, monitor, and optimize AI systems operating in production environments. It provides real-time visibility into AI behavior by capturing detailed traces of prompts, responses, tool calls, and system interactions. This allows teams to understand exactly how their AI models perform in real-world scenarios. Braintrust enables users to evaluate outputs using automated scoring, human reviews, or custom-defined metrics to maintain high-quality results. The platform helps identify common AI issues such as hallucinations, regressions, latency problems, and unexpected failures before they impact users. It also supports side-by-side comparisons of prompts and models, making it easier to improve performance and refine outputs. With scalable trace ingestion, Braintrust can process large volumes of data without compromising speed or efficiency. The platform integrates with popular programming languages and development tools, allowing teams to work within their existing workflows. It also includes features like alerts and monitoring dashboards to proactively detect and address issues. Braintrust allows users to convert production traces into evaluation datasets, enabling more accurate testing and iteration. Its framework-agnostic approach ensures compatibility with any AI system or infrastructure. The platform is built with enterprise-grade security and compliance standards, including SOC 2 and GDPR. Overall, Braintrust provides a complete solution for ensuring AI reliability, improving performance, and scaling AI systems effectively.