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What is OneView?

In the contemporary digital era, people increasingly demand that their governments interact with them in ways that align with their individual preferences. OneView offers a robust platform for managing service requests, which not only simplifies the submission process but also acts as a centralized point for all communications between residents and local governments. This solution is designed with the user in mind, enabling residents to efficiently report and monitor their service requests. Upon submission of a request, it is swiftly routed to the appropriate local officials for resolution, along with automated updates that keep residents informed throughout the entire process. As governments adapt to the changing needs of their constituents, they are exploring innovative strategies to digitize information and provide services through the devices most commonly used by individuals. Residents can access services or information via an online portal, mobile app, email, or phone, and they receive timely notifications about upcoming events in their community. Furthermore, this approach improves the management of relationships with residents by keeping them updated on their service requests, available programs, and local activities. By adopting these advanced solutions, governments can enhance communication and strengthen their ties with the community, ultimately leading to a more engaged and informed populace. Such initiatives not only empower residents but also create a more transparent and responsive government.

What is ActiveBuilding?

Enhance the connection between residents and staff through a robust communication and messaging platform designed to improve staff productivity, increase efficiency, and cultivate a stronger community atmosphere. ActiveBuilding acts as both a resident portal and a mobile application, streamlining self-service functions for your team and residents alike, allowing staff to focus on fulfilling residents' requests. With our cutting-edge messaging hub, social networking tools, and payment processing features, residents can easily engage with staff and each other, pay rent, submit maintenance inquiries, manage package deliveries, and more. By offering residents self-service capabilities for online payments, lease renewals, service requests, and renters insurance, you can significantly free up staff time. Tailor the resident experience and reinforce your brand identity with the ActiveBuilding Custom-Branded App, ensuring a memorable impact. Facilitating straightforward online renewal processes not only boosts resident retention but also allows for communication through their preferred methods. Furthermore, by consolidating all resident charges into one invoice, collections can be enhanced by as much as 3% for each property, simplifying the billing experience for all parties. This all-encompassing strategy not only elevates operational effectiveness but also fortifies the bonds within the community, creating a more engaged and satisfied resident population. The result is a vibrant community where both staff and residents thrive together.

Media

Media

Integrations Supported

MRI Agora
ServingIntel
SuiteSpot

Integrations Supported

MRI Agora
ServingIntel
SuiteSpot

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Granicus

Company Location

United States

Company Website

granicus.com/solution/govservice/oneview/

Company Facts

Organization Name

RealPage

Date Founded

1998

Company Location

United States

Company Website

www.realpage.com/resident-portal/

Categories and Features

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

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