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What is Grassfish?

Grassfish helps global brands and retailers create connected, intelligent and engaging experiences across their physical stores. The company specialises in In-Store Experience Management (IXM), connecting the physical store with the wider digital customer journey by bringing digital touchpoints, content, data and retail systems together in one scalable environment. At the core of the offering is the Grassfish IXM Platform, an enterprise-grade platform designed to orchestrate digital experiences across stores, markets and formats. Its open architecture enables integration with existing technology ecosystems, including POS, CRM, ERP, PIM, DAM and e-commerce systems, helping retailers connect in-store experiences with the data and processes that already power their business. The platform supports a broad range of use cases, including digital signage, interactive customer experiences, sales enablement, in-store Retail Media and Digital Out-of-Home (DOOH). Retailers can centrally manage their digital touchpoints while adapting experiences to different locations, audiences and contexts. Grassfish combines its technology with strategic expertise, supporting customers with experience strategy, concept design, technical consulting, integration strategy, governance and rollout. This approach helps organisations move from managing individual screens and channels to managing the complete in-store experience. Retail Media is integrated as a retailer-owned, customer-centric layer within the wider in-store experience, enabling retailers to develop monetisable media networks without compromising the customer journey. Founded in 2005, Grassfish supports more than 200,000 digital touchpoints and over 1,500 brands. Working with global brands, retailers and an ecosystem of partners, Grassfish provides the platform and expertise to design, operate and evolve digital in-store experiences at enterprise scale.

What is Coniq?

Coniq presents an all-inclusive digital platform that bridges the gap between your business and customers, whether they are shopping online or in-store, through multiple engagement channels. Embracing this cutting-edge platform enables you to swiftly and cost-effectively revolutionize your operations, equipping your team with the tools needed to better comprehend, forecast, and interact with your audience. Achieve a deep understanding of your customers, your brand's visibility, and the impact of your marketing initiatives. Unveil an innovative customer loyalty program tailored to acknowledge, engage, and reward shoppers at every stage of their journey, from before they enter the store to after their visit. As the distinctions between physical and digital shopping experiences diminish, the Coniq platform is pivotal to your digital evolution, providing insights into the identities of your shoppers across both environments and allowing you to build significant, customized connections. By analyzing customer behaviors, you can enhance sales at your retail location, while also establishing a database of enthusiastic shoppers to effectively target and encourage store visits. This comprehensive strategy not only fortifies your position in the market but also ensures your organization adapts to ongoing changes and trends. Ultimately, leveraging the Coniq platform positions your business for sustained growth and success in a competitive landscape.

Media

Media

Integrations Supported

Microsoft Azure
Microsoft Exchange
OPTICON
SAP ERP
Verint Appointment Booking and Queuing

Integrations Supported

Pareteum Experience Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Grassfish offers enterprise software licensing with pricing available upon request. Contact our team for current pricing and licensing details.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Grassfish

Date Founded

2005

Company Location

Sweden, Austria, Germany, Norway

Company Website

www.grassfish.com

Company Facts

Organization Name

Coniq

Company Location

United Kingdom

Company Website

coniq.com

Categories and Features

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

Categories and Features

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