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What is Grasshopper?

Grasshopper is a virtual phone system purpose-built for entrepreneurs and small business owners who need a simple, professional way to manage customer communications. By using a dedicated business number, Grasshopper helps you draw a clear line to separate personal and professional communication—boosting your brand’s credibility and keeping customer interactions organized. Choose a local, toll-free, or vanity number (or port your own) and access features like call forwarding, call recording, custom greetings, VoIP calling, and unlimited support and extensions. The best part? You can handle customer calls and texts from anywhere through intuitive mobile and desktop apps—no second phone or complex setup required. Everything syncs seamlessly across devices, so you and your team stay connected and responsive. Whether you're just starting out with a side gig or scaling a small team, Grasshopper allows you to project a polished presence, stay on the go, and deliver exceptional customer communications. With simplified setup and 24/7 support, it’s the business communications app that fits to your needs and empowers you to focus on what matters most.

What is C-Flex?

Effortlessly receive calls, texts, and voice messages on your desk phone, computer, tablet, or mobile device. Greet customers warmly and promptly guide them to the appropriate department. You can either keep your desk phone or enjoy the convenience of mobile access. Manage all incoming calls, transfers, and voicemails easily through your web browser or mobile app. In addition, engage trainers to help your sales team improve their customer service techniques and rectify any weaknesses. Continuing with your current phone system might frustrate customers due to issues like dropped calls or misdirected extensions. If you are tired of letting your customers down and throwing money away on outdated desk phones, it’s the perfect moment to transition to C-Flex. The ongoing expenses of traditional phone systems can sap your financial resources and reduce profitability. Begin your partnership with C-Flex now to create an enhanced phone system and outline a strategy for implementation. We have assisted countless businesses in transitioning to modern phone systems, and we are dedicated to crafting a customized plan that will draw in new clients while eliminating customer dissatisfaction. With our expertise, you can guarantee that each interaction with customers will not only meet but exceed their expectations, ultimately fostering long-term loyalty.

Media

Media

Integrations Supported

Chatdesk
Edificius
Firepoint
Google Voice
Kunversion+
LiveChat
LogoGarden
MantisHub
OpenVoice
Outdoo AI
RFEM
Shift
Skype
Volusion
Zapier

Integrations Supported

3CX
Amazon Web Services (AWS)

API Availability

API Availability

Pricing Information

$14 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

GoTo

Date Founded

2003

Company Location

United States

Company Website

www.grasshopper.com

Company Facts

Organization Name

Cortel

Company Location

United States

Company Website

www.cortel.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access

Business VoIP

Call Parking
Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
Unified Communications

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
Virtual Extensions

Remote Work

Collaboration

Second Phone Number

Not specified

Telephony

IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

Unified Communications

Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

Categories and Features

Remote Work

Not specified

Workforce Management

Not specified

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