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What is GuestTracker?

Guest Tracker Software offers an extensive array of features designed to optimize the management of campgrounds, RV parks, lodges, state or provincial parks, marinas, and similar facilities in an effective manner. Key features include a reservation and activity chart, an online booking engine coupled with payment processing, integration with online travel agents (OTAs), booking software, point of sale solutions, and the Guest Tracker Cloud platform. Our campground reservation system utilizes an intuitive unit chart to facilitate guests in making reservations, allowing them to select from campsites, RV lots, or marina slips. Reservations can be made over the phone, via home computers, or through mobile devices, providing flexibility for guests. The system allows for the creation of diverse camp packages, day rates, seasonal rates, and more, all designed to be user-friendly. Additionally, generating quotes for prospective campers is straightforward, ensuring a smooth booking experience. Applications extend to various settings including campgrounds, RV parks, state and provincial parks, lodges, and marinas, making it a comprehensive solution for facility management.

What is BoatCloud?

BoatCloud is a cutting-edge application designed to enhance the communication of reservations between marinas and their customers. Our platform enables marina guests to easily make real-time valet and concierge reservations at any time of the day. Marinas also gain from our intuitive management interface, which allows them to effectively track and manage these bookings. In addition, StackTrack is a dynamic web application that provides boat owners the ability to schedule their own drystack launches while simultaneously reserving additional valet and concierge services online. This system offers marinas an efficient way to handle and fulfill all reservation requests, whether they come from customers or are managed internally. By substituting the conventional phone-based reservation system with our user-friendly cloud-based SaaS solution, we significantly improve the overall experience, making it accessible from any internet-connected computer or mobile device. This innovation ensures that both marinas and customers benefit from a more streamlined and convenient reservation process, ultimately fostering better relationships and enhancing service delivery. Furthermore, our commitment to continuous improvement means that we are always looking for ways to further refine and optimize the user experience.

Media

Media

Integrations Supported

Callture
Microsoft Word
QuickBooks Online
Storable Marine
Wave RMS

Integrations Supported

Callture
Microsoft Word
QuickBooks Online
Storable Marine
Wave RMS

API Availability

Has API

API Availability

Has API

Pricing Information

$750 one-time fee
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TCS Systems Inc.

Date Founded

1986

Company Location

United States

Company Website

www.guesttracker.com

Company Facts

Organization Name

Anderson Software

Company Website

www.boatcloud.com

Categories and Features

Camp Management

Attendance Management
Billing & Invoicing
Customer Management
Food Service Management
For Campgrounds
For Summer Camps
Medical Management
Online Registration
Parent Portal
Program Management
Registration Management
Scheduling
Staff Management

Campground Management

Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

Categories and Features

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

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