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What is GuestTracker?
Guest Tracker Software offers an extensive array of features designed to optimize the management of campgrounds, RV parks, lodges, state or provincial parks, marinas, and similar facilities in an effective manner.
Key features include a reservation and activity chart, an online booking engine coupled with payment processing, integration with online travel agents (OTAs), booking software, point of sale solutions, and the Guest Tracker Cloud platform.
Our campground reservation system utilizes an intuitive unit chart to facilitate guests in making reservations, allowing them to select from campsites, RV lots, or marina slips.
Reservations can be made over the phone, via home computers, or through mobile devices, providing flexibility for guests.
The system allows for the creation of diverse camp packages, day rates, seasonal rates, and more, all designed to be user-friendly.
Additionally, generating quotes for prospective campers is straightforward, ensuring a smooth booking experience.
Applications extend to various settings including campgrounds, RV parks, state and provincial parks, lodges, and marinas, making it a comprehensive solution for facility management.
What is Good Sam Campground Solution?
Discover an all-encompassing array of tools aimed at enhancing your reservation management experience. Our user-friendly drag-and-drop interface facilitates effortless management of guest bookings, allowing you to check in campers, process refunds, print parking passes, extend reservations, and add notes, all from a single, centralized dashboard. With a significant 60% of guests opting to reserve their spots through mobile devices, our platform guarantees a smooth booking process on any device. A vibrant, interactive site map illustrates your campground, using satellite imagery to provide prospective guests with a complete overview of your park, featuring photos and details about the amenities at each campsite. Furthermore, our system includes more than 20 customizable reports to track your revenue on a daily, weekly, and monthly basis, while integrated reporting tools streamline your business activities. You will have access to real-time data on current park occupancy, detailing who is checked in and who is scheduled to depart. Additionally, we offer an in-depth guide to our reservation system, empowering you to fully comprehend and utilize its features for optimal performance. This blend of functionalities not only enhances the management process but also strategically positions your campground for thriving success in the hospitality industry. Ultimately, the effective use of such a platform can significantly boost guest satisfaction and operational efficiency.
Integrations Supported
Callture
Microsoft Word
QuickBooks Online
Wave RMS
API Availability
Has API
API Availability
Has API
Pricing Information
$750 one-time fee
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TCS Systems Inc.
Date Founded
1986
Company Location
United States
Company Website
www.guesttracker.com
Company Facts
Organization Name
Good Sam
Date Founded
1966
Company Location
United States
Company Website
campgroundsolutions.goodsam.com
Categories and Features
Camp Management
Attendance Management
Billing & Invoicing
Customer Management
Food Service Management
For Campgrounds
For Summer Camps
Medical Management
Online Registration
Parent Portal
Program Management
Registration Management
Scheduling
Staff Management
Campground Management
Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing
Marine
Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management
Categories and Features
Camp Management
Attendance Management
Billing & Invoicing
Customer Management
Food Service Management
For Campgrounds
For Summer Camps
Medical Management
Online Registration
Parent Portal
Program Management
Registration Management
Scheduling
Staff Management
Campground Management
Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing