Guesty Reviews & Ratings

Guesty

4.0 out of 5 stars

Ratings and Reviews 6 Ratings

Total 4 out of 5 stars
ease 3.5 out of 5 stars
features 4.5 out of 5 stars
design 4 out of 5 stars
support 4 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Guesty?

Guesty effectively merges technology with the hospitality sector, delivering a platform that caters to both newcomers and experienced practitioners. Boasting a robust team of over 250 engineers, our innovations streamline operations and enhance performance through AI-enhanced dynamic pricing, maintaining a competitive edge. With a flexible API, we connect various services, simplifying every element of property management, from bookings to communication with guests, thereby making sophisticated technology accessible for all users. Partnering with more than 150 prominent industry players, such as Airbnb, Vrbo, and Booking.com, Guesty significantly boosts property visibility and increases booking potential. Our diverse team of over 700 professionals fosters a supportive community committed to assisting every user as the industry continues to evolve. We are not merely responding to the immediate needs of the market; we are proactively addressing future challenges by offering a platform that eases operations and empowers users to thrive in a competitive landscape. By joining us, you can help reshape the hospitality sector, where cutting-edge technology blends with exceptional user support, propelling your success into the future. Furthermore, our dedication to continuous improvement ensures that we remain at the forefront of industry advancements.

What is Acteol?

Acteol, a branch of Access, offers a sophisticated CRM solution specifically designed for the hospitality, retail, and leisure industries, allowing businesses to track each interaction with guests to create a unified customer profile. We work hand-in-hand with our clients in the hospitality field to deepen their insights into customer behaviors and data, which ultimately enhances their marketing and sales efforts, resulting in increased returns on investment. With over 70 integrations with leading hospitality platforms and a comprehensive suite of more than 10 modules—including functionalities for feedback collection, inquiries, surveys, social engagement, and loyalty programs—we enable our clients to fully harness the power of their data. Our solutions support connection, segmentation, engagement, and assessment of customer interactions, ensuring that businesses can maximize their outreach. By aggregating all your data, we assist in developing a strong single customer view, enabling the identification of high-value clients as well as those who may need more attention. This capability allows you to craft personalized and targeted communications for your audience. Additionally, you can assess your performance and extract valuable insights through ongoing analysis, making sure your strategies are always guided by data and remain effective. In an increasingly competitive hospitality market, possessing such an in-depth understanding of your clientele can considerably boost your operational effectiveness, leading to sustainable growth and success. Ultimately, leveraging these insights positions businesses to adapt swiftly to changing customer needs and preferences.

Media

Media

Integrations Supported

Agoda
Aloware
Authenticate.com
Beyond
Booking.com
Breezeway
Cider
Enso Connect
EveryDoor
HostReply
KeyNest
Mya
ProhostAI
StayFi
SuiteOp
TIDY
Touch Stay
Vikey
Vrbo
inkSTR

Integrations Supported

API Availability

API Availability

Pricing Information

$9 + 1% reservations per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Guesty

Date Founded

2014

Company Location

United States

Company Website

www.guesty.com

Company Facts

Organization Name

Acteol

Company Location

United Kingdom

Company Website

www.acteol.info/

Categories and Features

Campground Management

Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Point of Sale (POS)
Rental Management
Reservations Management

Channel Management

Campaign Management
Channel Analytics
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Rate Management
Reservations Management
Restriction Management

Hotel CRM

Not specified

Hotel Management

Not specified

Real Estate CRM

Not specified

Reservations

Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Travel

Not specified

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Categories and Features

Hotel CRM

Not specified

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