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What is HANA?

HANA is a dynamic platform designed to empower users in crafting their own bespoke autonomous news agents, particularly focusing on emerging fields like blockchain, cryptocurrencies, and NFTs. By leveraging advanced AI technology, HANA enables the development of personalized newsletters tailored to individual interests and specific target audiences, aiming to revolutionize the organization and dissemination of information. Our AI-driven research agents are available to perform searches, gather information, and deliver succinct summaries for users. An easy-to-use editing suite allows you to select, prioritize, and rearrange suggested articles along with their summaries and links. This platform is expertly designed for creating customized internal newsletters on a daily or weekly basis, making it ideal for internal briefing documents or competitive analyses. Furthermore, you can deliver personalized and branded industry insights to your prospects and clients, thereby enhancing your overall communication strategy. With a comprehensive service in place, we take care of the collection, curation, design, and distribution of your industry-focused newsletters, ensuring that they remain both professional and captivating. Through HANA, you can effectively streamline your information delivery process, keeping your audience well-informed and engaged with the latest industry trends. Ultimately, HANA not only simplifies the newsletter creation process but also empowers users to stay ahead in a rapidly evolving information landscape.

What is Cognigy.AI?

Cognigy.AI is a sophisticated conversational AI platform tailored for enterprises, aimed at automating customer interactions across multiple channels, such as voice and chat. By utilizing cutting-edge natural language understanding (NLU) and large language models (LLMs), it allows companies to develop smart AI agents that engage in personalized, human-like dialogues. The platform's strong integration features enable it to connect effortlessly with existing contact center and CRM systems, thereby enhancing the orchestration of customer experiences. Additionally, Cognigy.AI introduces Agentic AI, which features autonomous, goal-driven agents capable of independent thought, adaptation, and collaboration with both AI and human agents, effectively managing intricate queries with agility and accuracy. This all-encompassing solution not only facilitates the streamlining of customer service operations but also boosts engagement levels and increases efficiency in addressing customer inquiries, ultimately transforming the way businesses interact with their clients. With its innovative tools and capabilities, Cognigy.AI positions organizations to thrive in the competitive landscape of customer service.

Media

Media

Integrations Supported

8x8 Contact Center
Alexa
Amazon Connect
Azure AI Bot Service
BambooHR
DeepL
Dialogflow
Dimension Labs
Genesys Cloud CX
Google Assistant
Google Maps
HERE
HubSpot CRM
Intercom
Operata
Stackreaction
Sunshine Conversations
UiPath
Zendesk
monday work management

Integrations Supported

8x8 Contact Center
Alexa
Amazon Connect
Azure AI Bot Service
BambooHR
DeepL
Dialogflow
Dimension Labs
Genesys Cloud CX
Google Assistant
Google Maps
HERE
HubSpot CRM
Intercom
Operata
Stackreaction
Sunshine Conversations
UiPath
Zendesk
monday work management

API Availability

Has API

API Availability

Has API

Pricing Information

$314.22 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HANA

Company Location

United Kingdom

Company Website

hana.news/

Company Facts

Organization Name

NiCE Cognigy

Company Location

Germany / United States

Company Website

www.cognigy.com

Categories and Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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