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What is HGI Calibration Recall?

HGI's Calibration Tracking software, referred to as Calibration Recall, enables users to optimize their equipment maintenance processes by reducing downtime and maintaining accurate equipment records, while also methodically assessing the performance of tools within a production setting. Calibration entails the process of aligning the measurements from a testing device with an established standard that possesses a known degree of precision. This essential practice aims to guarantee that product measurements are consistent over time and across various locations, as well as to validate new measurement techniques before they are broadly adopted. For individuals responsible for operating or servicing equipment, calibration software is a critical asset, as it streamlines either the entire calibration process or portions of it, leading to significant time savings and lower operational expenses. Moreover, Gage Software aids manufacturers of all scales in proficiently tracking the calibration status of their testing instruments, thus ensuring operational reliability and efficiency. By incorporating such innovative solutions, organizations can not only boost their productivity but also uphold stringent quality control standards, which are crucial for long-term success in any industry. Ultimately, investing in reliable calibration software can lead to a more streamlined operation and an improved bottom line.

What is Calibre?

Calibre is recognized as an exceptional call recording solution that transforms recorded conversations and their associated metadata into useful insights for informed decision-making. Serving as a reliable and all-encompassing resource for business improvement, Calibre enhances not only performance and productivity but also boosts customer satisfaction while effectively reducing risks, cutting operational costs, and driving up profitability. Engineered with advanced digital recording features and a smart framework, Calibre is versatile enough to meet the needs of contact centers of various sizes. Clients can confidently adopt Calibre, thanks to the support of prompt and professional certified technicians alongside the I’m Alive™ proactive monitoring system. Moreover, Calibre includes an Advanced API and event triggers to guarantee the secure storage of sensitive information and adherence to strict security standards. Communications are strengthened through layered algorithms and robust data encryption, ensuring limited access and protection of confidential information, which ultimately creates a secure atmosphere for all users. Additionally, the comprehensive nature of Calibre’s services establishes it as a critical ally in the pursuit of operational excellence, enabling businesses to thrive in a competitive landscape.

Media

Media

Integrations Supported

Integrations Supported

Azure Marketplace
Linc

API Availability

API Availability

Pricing Information

$999 one-time payment

Pricing Information

$15000 one-time payment

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Harrington Group International

Date Founded

1991

Company Location

United States

Company Website

hgint.com/calibration-recall/

Company Facts

Organization Name

HigherGround

Date Founded

1973

Company Location

United States

Company Website

www.higherground.com/calibre

Categories and Features

Categories and Features

Call Recording

Archiving
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording

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