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What is HRDQ?

HRDQ is dedicated to delivering research-based training that focuses on experiential materials and solutions designed to improve soft skills for businesses of all sizes. With a robust portfolio of nearly 200 impactful training tools, HRDQ supports do-it-yourself trainers by providing an array of resources such as assessments, engaging games, simulations, and activities that are perfect for lunch-and-learn sessions, brief workshops, and longer training programs. For those seeking additional assistance, our experienced training consultants are available to help develop customized programs, facilitate courses, and train your own trainers to maximize effectiveness. With over four decades of experience, we have proudly supported numerous organizations, impacting millions of learners across the globe. Our passion for empowering businesses drives us to help your organization succeed and flourish. We invite you to explore our extensive range of products, reach out for a tailored consultation, and allow us the opportunity to become your committed training partner. Furthermore, HRDQ offers more than 80 instructor-led courses that encompass a comprehensive soft-skills curriculum addressing critical topics such as team dynamics, effective communication, and change management. Our ultimate aim is to equip organizations to nurture a culture of ongoing learning and development, ensuring they remain competitive in an ever-evolving landscape. We believe that fostering these essential skills will not only enhance individual performance but also strengthen organizational cohesion and success.

What is Arya?

Arya stands as an innovative AI solution aimed at enhancing business efficiencies, improving customer experiences, and enabling strategic decision-making. Inspired by the analytical genius of Aryabhata, Arya empowers organizations with actionable insights, automated workflows, and predictive analytics to boost productivity and performance across multiple sectors. One of its standout features is the Quality Auditor, which assesses interactions between agents and customers through a detailed scoring system to ensure compliance, effective communication, and accurate training. The Co-Pilot functionality further enhances operations by integrating seamlessly with CRM and IVR systems, delivering real-time summaries and operational guidance to agents during their calls. Meanwhile, the Coaching module provides personalized AI-driven assistance that focuses on improving tone, pronunciation, and soft skills to elevate service quality. Additionally, the Digital Cockpit plays a crucial role in forecasting key metrics like Customer Satisfaction (CSAT) and Net Promoter Score (NPS), while also monitoring workload distribution and supporting data-driven resource allocation for greater operational efficiency. With this extensive array of features, Arya proves to be an indispensable tool for businesses striving to maintain a competitive edge in today’s market. Furthermore, its ability to adapt and evolve in response to changing business needs positions it as a future-proof investment for any progressive organization.

Media

Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

HRDQ

Date Founded

1977

Company Location

United States

Company Website

hrdqstore.com

Company Facts

Organization Name

Omind

Date Founded

2020

Company Location

United States

Company Website

www.omind.ai/products/arya/

Categories and Features

Diversity Training

Not specified

Training

Not specified

Categories and Features

AI Tools

Not specified

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