Brandwatch Reviews & Ratings

Brandwatch

4.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 3 Ratings

Total 4 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

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What is Hashtag'd?

Our platform enables prominent global brands to gather, curate, and harness high-quality social media content shared by customers for their advertising campaigns. By seamlessly integrating user-generated content (UGC) from consumers, influencers, and innovative brand initiatives, companies can obtain content directly or via all major social media platforms. To encourage consumer engagement, brands can provide incentives, including prizes or vouchers, enhancing participation rates. You have the option to moderate content in real-time or utilize our proprietary TreasureHunterâ„¢ technology, which pinpoints the exact user-generated content you need based on six distinct criteria. Our sophisticated machine learning algorithms further enhance this process by analyzing logos and visual components. To weave consumer creativity into your advertising, acquiring permission is vital, and our comprehensive rights management solutions facilitate this efficiently. In just moments, you can send and track GDPR-compliant requests with a single click, simplifying the process significantly. From the initial setup to full execution, we are committed to ensuring the success of your UGC campaign via various support channels, such as phone, email, and live chat. Our platform is built with GDPR compliance as a priority and is fortified with HTTPS security, while participant data is protected through military-grade encryption. You can have confidence that our cloud infrastructure will adapt and scale to meet the changing needs of your campaign, guaranteeing a smooth experience as you expand. Moreover, we place a strong emphasis on user experience, making it straightforward for brands to connect with their audiences effectively, which ultimately drives better results and engagement.

What is Brandwatch?

Brandwatch stands out as a premier solution for Social Media Management and Consumer Intelligence, assisting more than 5,000 of the globe's most respected companies in swiftly connecting with and understanding their customers in the fast-paced social landscape. The platform is recognized for its cohesive approach to social media management, enabling users to discover, attract, and engage with customers while seamlessly integrating social data with existing knowledge across various departments and channels. Users will appreciate the intuitive interface, supported by a commitment to exceptional customer service. Additionally, its Consumer Intelligence feature utilizes AI-enhanced data sourced from over 100 million social and online platforms, empowering data-driven organizations to gain deeper insights into consumer sentiments regarding their brands, products, and prevailing industry trends. By leveraging these capabilities, businesses can make informed decisions that resonate with their audience.

Media

Media

Integrations Supported

Facebook
Instagram
X (Twitter)

Integrations Supported

Facebook
Instagram
X (Twitter)
Audiense
CloudNuro
Data Virtuality
DataMetrics
Dataddo
Facebook Ads
Hootsuite
Instagram Ads
Khoros
PolyAnalyst
Qualtrax
Salesforce
Salesforce Agentforce Service
Socialgist
Sociuu
YouTube
quintly

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Flexible packages tailored to your needs.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Xeio

Date Founded

2014

Company Location

United Kingdom

Company Website

hashtagd.net

Company Facts

Organization Name

Brandwatch

Date Founded

2007

Company Location

United Kingdom

Company Website

www.brandwatch.com

Categories and Features

Campaign Management

Not specified

Social Media Management

Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Reporting/Analytics
Social Media Monitoring

Categories and Features

AI Review Management

Not specified

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Brand Management

Approval Process Control
Asset Management
Project Management

Brand Monitoring

Not specified

Brand Protection

Domain Monitoring
Social Media Monitoring

Content Marketing

Audience Targeting
Brand Management
Campaign Management
Categorization / Grouping
Distribution Management
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
Social Media Management
Video Management

Media Monitoring

Alerts / Notifications
Dashboards / Reporting
Export Results
Social Media Monitoring

PR Analytics

Not specified

Public Relations

Not specified

Reputation Management

Campaign Management
Response Management
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Sentiment Analysis

Not specified

Social CRM

Calendar/Reminder System
Customer Support
Lead Nurturing
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Social Listening

Not specified

Social Media Advertising

Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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