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Ratings and Reviews 38 Ratings
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What is HelpKit?
Establish a customized help center or documentation webpage under your own domain, featuring a design tailored specifically to your brand and optimized for search engine visibility. With the integration of a user-friendly widget, visitors can effortlessly access answers right at the point of need. HelpKit provides an easy no-code solution for creating a knowledge base that your clients will genuinely value, using Notion as the content management system for crafting your documentation. Notion offers a superb editing platform and is likely where your team already collaborates on documents. Leverage Notion's collaborative real-time capabilities to co-write your articles, ensuring that any updates appear instantly. HelpKit enhances your website's discoverability through SEO optimization and significantly improves loading speeds—up to 100 times faster than typical Notion pages. Your content will be displayed in a way that resembles a professionally crafted website, emphasizing your brand identity over the conventional Notion aesthetic, which ultimately increases user satisfaction and interaction. This smooth integration not only elevates your knowledge base's visibility but also guarantees that users receive the assistance they require in an efficient manner, making their experience more enjoyable and productive. By investing in this approach, you can ensure that both your brand and your users benefit from a well-structured and visually appealing resource.
What is Document360?
Document360 serves as an intelligent platform for building a comprehensive knowledge base. Equipped with robust AI capabilities and sophisticated tools, it empowers organizations to develop, administer, and disseminate high-quality documentation across various applications effectively.
Potential Applications
Knowledge Base for Clients and Internal Teams
Establish a unified knowledge repository featuring AI-enhanced search capabilities and automatic tagging, ensuring quick access to information and boosting team efficiency. Utilizing analytics enables the identification of content gaps and facilitates optimization.
Technical Documentation (Including API Guides)
Enhance technical writing with markdown compatibility, version management, and developer-friendly features such as code snippet integration. AI technology plays a crucial role in maintaining the accuracy and relevance of the content produced.
Standard Operating Procedures (SOPs)
Ensure uniformity in processes across departments with a centralized location for SOPs. The AI-driven system aids in categorizing and suggesting content, simplifying both creation and updates.
User Manuals
Craft professional-grade manuals with diverse customization features, AI-driven summarization, and localization options, catering to the varying preferences and needs of users. This versatility guarantees that the documentation is not only informative but also accessible to a broader audience.
Integrations Supported
Crowdin
Cyclr
Desktop.com
Disqus
Freshdesk
Google Analytics
HelpBar
HelpHub
Intercom
Microsoft Teams
Integrations Supported
Crowdin
Cyclr
Desktop.com
Disqus
Freshdesk
Google Analytics
HelpBar
HelpHub
Intercom
Microsoft Teams
API Availability
Has API
API Availability
Has API
Pricing Information
$19 per month
Free Trial Offered?
Free Version
Pricing Information
contact us
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
HelpKit
Company Website
www.helpkit.so/
Company Facts
Organization Name
Kovai
Date Founded
2011
Company Location
United Kingdom
Company Website
document360.com
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Categories and Features
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support