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What is HelpSmith?

HelpSmith is an all-in-one help authoring solution that allows users to produce CHM HTML Help files, Web Help systems, printed manuals, Adobe PDF documents, Microsoft Word files, and ePub eBooks from a single source. If you're looking for a tool to develop a CHM help file, an online Web Help system, or a PDF manual, HelpSmith provides a wide range of features, such as an advanced word processor for composing help topics and an integrated screenshot utility that captures help for dialog windows automatically. With HelpSmith, you can easily create a CHM help file, a responsive Web Help system optimized for both desktop and mobile platforms, a printed manual, a PDF document, an ePub eBook, and a Microsoft Word document all from one project source. Moreover, the built-in word processor includes a spell checker and supports multiple language dictionaries, simplifying the process of crafting clear and precise content. This multifaceted functionality positions HelpSmith as a preferred choice for individuals or teams looking to produce detailed help documentation across various formats. The ability to manage everything from a single project enhances productivity and streamlines the documentation process.

What is Document360?

Document360 serves as an intelligent platform for building a comprehensive knowledge base. Equipped with robust AI capabilities and sophisticated tools, it empowers organizations to develop, administer, and disseminate high-quality documentation across various applications effectively. Potential Applications Knowledge Base for Clients and Internal Teams Establish a unified knowledge repository featuring AI-enhanced search capabilities and automatic tagging, ensuring quick access to information and boosting team efficiency. Utilizing analytics enables the identification of content gaps and facilitates optimization. Technical Documentation (Including API Guides) Enhance technical writing with markdown compatibility, version management, and developer-friendly features such as code snippet integration. AI technology plays a crucial role in maintaining the accuracy and relevance of the content produced. Standard Operating Procedures (SOPs) Ensure uniformity in processes across departments with a centralized location for SOPs. The AI-driven system aids in categorizing and suggesting content, simplifying both creation and updates. User Manuals Craft professional-grade manuals with diverse customization features, AI-driven summarization, and localization options, catering to the varying preferences and needs of users. This versatility guarantees that the documentation is not only informative but also accessible to a broader audience.

Media

Media

Integrations Supported

Disqus
Google Analytics
Adobe Document Cloud
Crowdin
Cyclr
Delphi
Desktop.com
Facebook
Freshdesk
HelpBar
HelpHub
Intercom
Nango
Olark
RAD Studio
Segment
Supademo
Unleash
Visual Studio
Zendesk

Integrations Supported

Disqus
Google Analytics
Adobe Document Cloud
Crowdin
Cyclr
Delphi
Desktop.com
Facebook
Freshdesk
HelpBar
HelpHub
Intercom
Nango
Olark
RAD Studio
Segment
Supademo
Unleash
Visual Studio
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$199 one-time payment
Free Trial Offered?
Free Version

Pricing Information

contact us
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HelpSmith

Date Founded

2010

Company Location

Canada

Company Website

www.helpsmith.com

Company Facts

Organization Name

Kovai

Date Founded

2011

Company Location

United Kingdom

Company Website

document360.com

Categories and Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Categories and Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

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