Helpwise Reviews & Ratings

Helpwise

5.0 out of 5 stars

Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Helpwise?

You can consolidate your Team Email, SMS, and WhatsApp accounts into a shared Inbox, but sharing login credentials for an email account among team members is not feasible. Helpwise offers a user-friendly shared inbox solution that provides access to your team’s email accounts, like help@, sales@, and jobs@. As businesses expand, managing internal communications and customer inquiries—like billing and hiring—can become complex, leading to the temptation to share email logins among staff. This challenge is one we have faced in our past ventures. Helpwise stands out as a truly effective shared inbox solution! We appreciate using Outlook, Gmail, and other popular email platforms, and Helpwise maintains that level of simplicity and ease of use. Each team member can log in individually to the same email address, eliminating the need for password sharing, which ultimately enhances productivity and strengthens security. With Helpwise, you can streamline your communication without sacrificing ease or safety!

What is BlackBerry Hub+?

Boost your efficiency with BlackBerry applications available on your Android device. BlackBerry® provides an integrated approach to managing communications, merging messages and social updates into a single, user-friendly hub. The BlackBerry® Hub+ Inbox is specifically crafted to help you stay organized by consolidating emails, calendar events, and social messages from services like Facebook, WeChat, Twitter, LinkedIn, and WhatsApp into one application for easy access. Moreover, you can pair your BlackBerry Hub+ Inbox with Wear OS by Google devices, enabling you to receive notifications and reply directly from your smartwatch. The BlackBerry® Hub+ Calendar simplifies schedule management, allowing you to effortlessly create events and set appointments. It offers various viewing options, including Agenda, Day, Week, or Month, so you can easily assess your obligations. Additionally, responding to meeting invitations is quick and simple, and you can join meetings straight from your event reminder with just one tap, ensuring that you are always on top of your commitments. With these powerful tools readily available, keeping yourself organized and connected is more manageable than ever before. This integration not only enhances your productivity but also ensures that you remain in control of your time and tasks efficiently.

Media

Media

Integrations Supported

WhatsApp
Dialpad Support
Gmail
HubSpot Customer Platform
Integrately
KonnectzIT
Pipedrive
Shopify
Stackreaction
Stripe
Trello
Twilio
Zapier
Zendesk Sell
Zoho CRM

Integrations Supported

WhatsApp
Facebook
LinkedIn
Microsoft Exchange
SecuSUITE
WeChat

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Android

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Helpwise

Date Founded

2019

Company Location

United States

Company Website

helpwise.io

Company Facts

Organization Name

BlackBerry

Date Founded

1984

Company Location

Canada

Company Website

www.blackberry.com/us/en/products/blackberry-hub-plus

Categories and Features

Email Clients

Not specified

Email Management

Email Archiving
Email Monitoring
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Email Integration
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Real-time Chat
Self Service Portal
Ticket Management

Categories and Features

Calendar

Not specified

Contact Management

Not specified

Email Clients

Not specified

Email Management

Not specified

Messaging

Not specified

Note-Taking

Not specified

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