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What is Helpwise?

You can consolidate your Team Email, SMS, and WhatsApp accounts into a shared Inbox, but sharing login credentials for an email account among team members is not feasible. Helpwise offers a user-friendly shared inbox solution that provides access to your team’s email accounts, like help@, sales@, and jobs@. As businesses expand, managing internal communications and customer inquiries—like billing and hiring—can become complex, leading to the temptation to share email logins among staff. This challenge is one we have faced in our past ventures. Helpwise stands out as a truly effective shared inbox solution! We appreciate using Outlook, Gmail, and other popular email platforms, and Helpwise maintains that level of simplicity and ease of use. Each team member can log in individually to the same email address, eliminating the need for password sharing, which ultimately enhances productivity and strengthens security. With Helpwise, you can streamline your communication without sacrificing ease or safety!

What is FollowUpThen?

FollowUpThen provides a simple and versatile email address that works seamlessly with any email service across all devices. Below, you'll find insights on how this practical email solution can boost your productivity. Reflect on how frequently you’ve seen emails stuck in your inbox just to jog your memory about their contents. Instead of letting them pile up, you can forward those emails to FollowUpThen, which will bring them back to your inbox exactly when you need them, helping to maintain a tidy workspace. The dream of achieving inbox zero may well be closer than you think. Take control like a personal assistant by setting up reminders that will benefit your future self. You can program essential information—such as contact details, links, or travel documents—to pop up at just the right time. Moreover, our task management feature ensures that significant actions are not forgotten, and you can opt for SMS alerts for those crucial reminders. If you’re corresponding with someone who is likely to forget, our response detection feature acts as a safeguard, ensuring your message remains on their radar. By harnessing the capabilities of FollowUpThen, you can revolutionize your approach to organizing tasks and managing reminders, leading to a more efficient workflow overall. This transformation not only enhances personal productivity but also promotes a more organized and stress-free environment.

Media

Media

Integrations Supported

Copper
Dialpad Support
Dropbox
Gmail
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
JustCall
KonnectzIT
Pabbly Connect
Pipedrive
Quickwork
Salesflare
Shopify
Slack
Stackreaction
Stripe
WhatsApp
Zendesk Sell
Zoho CRM

Integrations Supported

Copper
Dialpad Support
Dropbox
Gmail
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
JustCall
KonnectzIT
Pabbly Connect
Pipedrive
Quickwork
Salesflare
Shopify
Slack
Stackreaction
Stripe
WhatsApp
Zendesk Sell
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$5 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Helpwise

Date Founded

2019

Company Location

United States

Company Website

helpwise.io

Company Facts

Organization Name

FollowUpThen

Company Location

United States

Company Website

www.followupthen.com

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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