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What is HeyOne?

HeyOne is a cloud-based software platform tailored for businesses that deal in forklifts and industrial machinery, as well as for rental services and maintenance teams. This innovative solution combines a product website and a lead management inbox with robust CRM workflows to efficiently manage customer inquiries, equipment configurations, quotes, approvals, orders, and payment schedules. Teams can link deliveries to specific machines and their serial numbers, keep track of hour-meter readings, document service histories, monitor maintenance schedules according to operational hours, and assign repairs via technician work orders. A user-friendly customer portal enables clients to easily access details about their fleet, quotes, and service documentation. The system gathers inquiries from varied sources, including website chats, forms, Facebook, Zalo, and phone hotlines, into a single streamlined queue, while also offering catalog pages that highlight different equipment models. In addition, the platform features an AI-driven assistant named Mira that helps generate drafts for quotes, contacts, and notes, which can be reviewed and integrated with ChatGPT and Claude via the MCP. Users can also export their data in Excel format for further analysis or record-keeping. This all-encompassing strategy guarantees that every facet of customer engagement and equipment management is handled efficiently, ultimately leading to improved operational performance and customer satisfaction. The continuous evolution of HeyOne ensures that it remains responsive to the dynamic needs of the industry.

What is Epiphany Repair Management?

Boost the expansion of your service enterprise by implementing a customized repair management system that is versatile enough for any repair operation. Utilizing the capabilities of NetSuite, Epiphany’s Repair Management solution empowers businesses to enhance their overall operational effectiveness. Are you in search of a bespoke solution aimed at improving your current NetSuite equipment management framework? Explore Epiphany’s tailored offerings, which encompass repair management, project profitability, and contract management solutions specifically designed for your equipment management needs. Our specialized NetSuite consulting services are dedicated to ensuring that your accounts and products function without a hitch. Unlike the complex machinery, turbines, and various equipment you oversee, Epiphany’s repair management system, powered by NetSuite, is intentionally simple and intuitive. By adopting Epiphany’s repair management software, you can optimize your depot repair processes, making it perfectly aligned with your business and assisting you in establishing a unique competitive edge. Discover a transformative level of operational efficiency that can revolutionize your repair handling practices, setting you apart in the industry. With our support, you’ll not only enhance productivity but also improve customer satisfaction and loyalty.

Media

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Media

Integrations Supported

ChatGPT
Claude
Facebook
Model Context Protocol (MCP)
Zalo

Integrations Supported

NetSuite

API Availability

Has API

API Availability

Pricing Information

$120/month
Web + CRM is $120/month per company and includes 5 people. Complete is $150/month for 10 people; Complete + Website is $220/month for 10 people. Annual prepayment discounts are 10% for one year or 20% for two years; taxes are extra. Additional users cost $75/month per pack of five.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

TFV Industries

Date Founded

2026

Company Location

Vietnam

Company Website

heyone.app

Company Facts

Organization Name

Epiphany

Date Founded

2002

Company Location

United States

Company Website

epiphanyinc.net/repair-management/

Categories and Features

Equipment Management

Not specified

Equipment Rental

Not specified

Categories and Features

Equipment Management

Not specified

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

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