Ratings and Reviews 0 Ratings
Ratings and Reviews 12 Ratings
Alternatives to Consider
-
TwilioLeverage the programming language you already enjoy to swiftly prototype concepts, create communication applications that are ready for production, and deploy serverless solutions all within a single API-driven platform. Twilio offers a comprehensive, fully-customizable platform featuring versatile APIs for every communication channel, advanced built-in intelligence, and a robust global infrastructure designed to scale alongside your needs. Seamlessly integrate powerful APIs to initiate the development of solutions for SMS, WhatsApp, voice, video, and email communications. Explore extensive documentation and software development kits (SDKs) available in a variety of programming languages such as Ruby, Python, PHP, Node.js, Java, and C#, or kick off your initial project using our open-source code templates that facilitate the rapid creation of production-level communication applications. Additionally, you can tap into insights and support from a thriving community of over 9 million developers, offering valuable guidance and inspiration for your upcoming projects. So don’t hesitate—sign up today and embark on your development journey.
-
RingCentral RingEXRingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.
-
CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
-
CallTrackingMetricsCallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
-
SquaretalkSquaretalk is an all-in-one contact center solution built specifically for modern sales teams. This powerful software improves how businesses of all sizes connect with prospects and customers, convert opportunities, and grow. Advanced features like VoIP, WhatsApp Business messaging, and AI automation help you shorten sales cycles and elevate outreach without adding more complexity or increasing costs. Squaretalk’s platform provides omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability. We provide phone numbers in 150+ popular and niche destinations, so your businesses can easily establish and maintain a local presence, build trust, and expand globally. Discover how Squaretalk’s cloud contact center platform can enhance your team’s performance, connection rates, and success today.
-
VirtualPBXAt VirtualPBX, we provide a wide range of communication solutions specifically designed to meet the needs of businesses like yours. Our adaptable business phone plans are not only flexible but also scalable, allowing you to personalize features such as call routing, voicemail, and conferencing to suit your organization's specific requirements. With our contact center solutions, we enable you to significantly improve your customer service and support capabilities through tools like interactive voice response (IVR), call queuing, and real-time monitoring for better decision-making. Furthermore, our business texting service facilitates easy communication with customers and colleagues through SMS, ensuring no message goes unnoticed. If you're contemplating a shift from outdated analog phone systems, our Airdial Pots replacement solutions provide a smooth transition to contemporary, cloud-based options. Overall, VirtualPBX is committed to equipping businesses with essential tools that simplify communication, elevate customer service standards, and boost overall efficiency. We invite you to experience our offerings firsthand by requesting a free demo today, so you can see how we can transform your communication strategies.
-
CallHubCallHub is a reliable campaigning platform poised to transform your outreach, canvassing, mobilization, and marketing efforts. We provide calling, texting, and email solutions tailored for political campaigns, advocacy organizations, nonprofits, and businesses of any scale. However, CallHub transcends being just a software tool. We recognize the importance of data security, high contact rates, automation, dependability, and regulatory compliance in your campaigns. With these critical aspects in mind, CallHub is meticulously crafted to meet your needs. Experience the difference for yourself by giving us a try today!
-
800.comTransform your surroundings into a functional workspace with 800.com, which enables you to oversee your business operations directly from your mobile device. This service comes without the need for a contract, providing advanced calling features and cell phone forwarding capabilities that enhance customer engagement, brand recognition, and response rates through SMS messaging. You can effortlessly manage extensions, send out professional greetings, and oversee your account conveniently online. 800.com supports various types of forwarding, including simultaneous and sequential ringing, ensuring you never miss a call. Utilizing toll-free numbers establishes a credible presence in the U.S. market, while local numbers can suggest a limited business scope. Each member of 800.com enjoys full access to all phone system tools, irrespective of their selected plan, making it easier to serve clients and reduce long-distance charges for both your customers and your business. By choosing 800.com, you position your company for success in a competitive environment.
-
Shape SoftwareShape Software's specialized sales and marketing automation platform enables you to oversee all elements of your enterprise from a single interface. This cloud-based solution provides a variety of tools designed to assist in managing and automating your digital marketing efforts, including promotions through text, email, and online advertisements, while also capturing leads from various online channels. Additionally, it helps in nurturing potential clients and managing projects throughout your day. You can enhance customer interactions by offering a secure portal that simplifies your intake workflows, utilize ShapeIQ to systematically evaluate leads, and generate comprehensive custom reports. Begin increasing your revenue by exploring the versatile range of services that Shape offers today, ensuring that you stay ahead in an ever-evolving market.
-
DialedInDialedIn is a powerful cloud-based call center software designed to help organizations maximize efficiency, boost agent productivity, and deliver exceptional customer experiences. Built for modern sales, service, and support teams, it combines intelligent automation with flexible tools to streamline operations, improve contact rates, and drive measurable ROI. Unlike outdated legacy systems, DialedIn provides a modern, intuitive solution that scales with your business and adapts to evolving customer needs. The platform offers a complete suite of advanced dialing modes tailored to different campaign goals. Its predictive dialer leverages algorithms to anticipate agent availability and connect them directly to live answers, maximizing talk time. The progressive dialer automatically places calls one by one as agents become available, balancing speed with control. When personalized outreach is needed, the preview dialer equips agents with customer details before each call. Alongside these modes, skill-based call routing ensures every interaction reaches the most qualified agent, whether by expertise, language, or specialization, improving customer satisfaction and evenly distributing workloads. Real-time reporting and analytics further empower managers to track KPIs, coach agents effectively, and refine campaigns for long-term success. DialedIn also distinguishes itself with CleanCallerIDâ„¢, a proactive solution that monitors and replaces flagged numbers to protect caller reputation and sustain high answer rates. This helps prevent spam labeling, reduce carrier blocks, and safeguard campaign performance. For added value, DialedIn integrates seamlessly with leading CRMs and third-party tools, unifying data across platforms for a more connected sales and support ecosystem. Backed by reliable, 100% U.S.-based support, clients gain dependable technical and account assistance that keeps their operations running smoothly.
What is Hoiio Call Tracking?
Facilitate conference calls, leverage click-to-call features, and deploy a variety of voice solutions via our cloud platform. Hoiio streamlines global telecommunications with minimal coding, enabling rapid and dependable SMS dispatch to more than 200 nations at competitive prices. We also provide features such as delivery confirmations and options to personalize SMS sender identities. Furthermore, you can create voice applications that engage users through phone interactions, incorporating functionalities like IVR systems, automated voice messages, and voicemail with ease. By utilizing Hoiio virtual numbers, you can effectively route incoming calls as per your application's requirements. Our Hoiio API facilitates the smooth integration of voice, SMS, and DNC services into your projects without hassle. With a strong commitment to harnessing the power of cloud technology, we've spent over eight years developing our award-winning agile cloud platform, which continually adapts to meet the evolving needs of users. The extensive capabilities and flexibility of our offerings can greatly improve your communication strategies and enhance user experience. Embrace the future of connectivity with Hoiio and transform how you engage with your audience.
What is Close?
Close stands out as the premier CRM solution for small businesses and startups eager to secure more deals in a shorter period. Your team can seamlessly engage with potential clients or existing customers through an integrated platform that offers SMS, email, and calling functionalities all in one place. This comprehensive tool operates independently, eliminating the necessity for separate sales email or calling applications.
Being cloud-based and budget-friendly, Close is not only user-friendly but also comes with clear pricing structures, making it particularly suitable for small to medium-sized enterprises. Subscription plans begin at just $49 per month.
The design of Close prioritizes maximizing sales efficiency for users. With a single click, you can initiate and receive calls, with every interaction automatically recorded—there's no need for manual data entry! As soon as the phone rings, relevant lead activity data appears on your screen, ensuring you always have access to essential information.
Furthermore, customer support is readily available through various channels, including email, phone, an extensive FAQ section online, and a self-service knowledge base, providing users with ample resources to assist them. This combination of features makes Close an invaluable asset for any sales team.
Integrations Supported
Zapier
5X
APIWORX
COZYROC SSIS+ Suite
Cargo
ChatGPT
Databar
Everstage
Fathom
FlowMate
Integrations Supported
Zapier
5X
APIWORX
COZYROC SSIS+ Suite
Cargo
ChatGPT
Databar
Everstage
Fathom
FlowMate
API Availability
Has API
API Availability
Has API
Pricing Information
$13 per month
Free Trial Offered?
Free Version
Pricing Information
$49.00/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
hoiio
Company Website
hoiio.com
Company Facts
Organization Name
Close
Date Founded
2013
Company Location
United States
Company Website
close.com
Categories and Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Categories and Features
Automotive CRM
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Construction CRM
Client Tracking
Contract Management
Forecasting
Project Management
Quote Management
Sales Management
Scheduling
Time Management
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Email Tracking
A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management
Financial CRM
Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management
Inside Sales
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
Lead Nurturing
A/B Testing
Campaign Management
Drip Campaigns
Lead Capture
Lead Notifications
Lead Scoring
Lead Segmentation
Performance Metrics
Personalization
Pipeline Management
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Real Estate CRM
Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation
Sales Acceleration
CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management
Sales Enablement
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
Sales Engagement
CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management
Sales Force Automation
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Social CRM
Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management