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What is Home Care Pulse?

Gather extensive and unbiased insights from both your clients and caregivers. By analyzing these insights, tracking emerging patterns, and nurturing client loyalty, you will be able to retain a greater number of caregivers while simultaneously freeing up essential time for your team. Combining caregiver feedback with training programs not only boosts caregiver retention rates but also improves the overall care experience. Through our partnership with the esteemed training organization In the Know, we provide training that enables you to implement actionable strategies based on the feedback received from clients and caregivers, available in both online and in-person formats. Effectively manage, respond to, and foster online reviews from multiple platforms all within a single, user-friendly interface. Given that 90% of consumers consult online reviews prior to making purchases, it is vital to build a strong online reputation. Utilizing third-party surveys enhances accuracy and reliability while also conserving your time. Experience the peace of mind that comes with a consistent understanding of the feelings of both your clients and caregivers. This ongoing relationship allows you to make continuous improvements and adapt to their evolving needs, ensuring that your services remain relevant and effective. Regularly engaging with feedback not only strengthens relationships but also fosters a culture of open communication.

What is CareTime?

CareTime is a flexible software solution hosted in the cloud that works seamlessly on both desktop and mobile devices, specifically tailored for the home health, home care, and consumer-directed care industries. This platform assists users in selecting the most appropriate caregivers by taking into account client needs, preferences, travel distances, hours worked, and caregiver availability. Caregivers receive invitations to accept shifts through text or email, with assignments distributed on a first-come-first-served basis. The system facilitates visit tracking and automatically produces billing and payroll information based on check-in and check-out timestamps. Users can also document visit-related notes and pose questions, while administrators can visualize caregiver assignments and visits on a map interface. Alerts are dispatched for various circumstances, such as missed visits, tardy arrivals, and reduced authorized hours. Moreover, the platform allows for the creation and submission of electronic claims for reimbursements from insurance companies, Medicaid, Medicare, and other sources. Users can quickly generate batch claims from all logged visit data, significantly simplifying the billing process. With its intuitive design, CareTime not only enhances care management efficiency but also improves communication among caregivers, clients, and administrators. This comprehensive approach ensures that all aspects of caregiving are meticulously organized and efficiently executed.

Media

Media

Integrations Supported

AlayaCare
AxisCare
Eldermark
Savii Care
WellSky Home Health

Integrations Supported

AlayaCare
AxisCare
Eldermark
Savii Care
WellSky Home Health

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Home Care Pulse

Date Founded

2008

Company Location

United States

Company Website

www.homecarepulse.com

Company Facts

Organization Name

CareTime

Date Founded

2010

Company Location

Netherlands

Company Website

caretime.us

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

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